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Fight Fraud and Make Unemployment Claims Processing Easier with a Single Solution

giSTT Audio Converts Claims Filed by Phone From Speech-to-Text for Easy Processing

According to the Labor Department, nearly $19 billion in state unemployment benefits were paid in error during the three years that ended in June, 2011. How can your state reduce fraudulent payments and streamline the claims process?

The State of Ohio Department of Job and Family Services, implemented an innovative solution, giSTT AudioTM, to collect, output, and convert massive amounts of voice data into text for further auditing and analysis – a process that otherwise could not be done easily or cost-effectively.

Watch our short subject video and then register to join Mutare and Nuance Communications on Wednesday, January 23 at 1:00 p.m. Central for an exclusive webinar to learn how the State of Ohio uses this solution and the data collected to:

  • Accurately pinpoint fraudulent claims recorded in both English and Spanish
  • Speed the auditing process of claims data
  • Cross-match against existing computer databases
  • Save millions in tax payer dollars

If you can't make the webinar session and would like to learn more about this innovative solution, simply click here to contact us for more information.