I knew that we could count on Mutare to come up with a solution to our phone call overload. But what really impressed me was how easy they made it for all of us."
Sherry Bittles
Wayne County Treasurer's Department
Message Archive
Mutare Software's Message Archive for Modular Messaging solution automatically copies and stores all messages on your voicemail system to a server for permanent storage and easy retrieval. Especially crucial for compliance and legal applications, Message Archive is an indispensable tool for any enterprise requiring an ongoing and permanent record of voicemail activity.
Once installed on the Modular Messaging application server, Message Archive works in the background, continually cycling through subscriber voicemail boxes for new content. All new messages, including audio files and header information, are copied and saved to the application server.
Message Archive includes access to a website for simple archive administration. Administrators can select the mailboxes that will receive the archiving service, and can do so without need for user passwords. Through the website interface, administrators may also review archiving activity, access archived messages using flexible search criteria (by date, time, ANI/caller ID etc.), play back messages from the desktop, and forward copies of selected messages by email.
- Requires Modular Messaging system release 3.1 or later.
- Requires remote access to the Application Server and access to any data necessary for the application.
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