Mutare News

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Nov 24, 2015

LA Law Firm Makes the Most of EVM3 with Speech to Text for Voicemail

As a growing firm with a second office in Las Vegas, EBG has embraced the power of mobile communications technology to help achieve those goals and, in 2013, invested in Mutare's EVM3 with giSTT speech to text. Learn More >>


Oct 20, 2015

Mutare's Smart Chat Adds Real-Time Customer Support to Enterprise Websites

As enterprise communication needs evolve, so, too, have Mutare's offerings. Among the most recent additions to Mutare's portfolio of smart communication products and services is Smart Chat, a hosted solution for web-based customer support. Learn More >>


Oct 19, 2015

International Foodservice Equipment Manufacturer Finds Mutare Product, Service Indispensable

Baxter Manufacturing has a long and proud history of innovation and growth, beginning in 1958 as a small family-owned. Baxter claims the key to its success lies in its commitment to quality, attention to detail and strong customer relationships - qualities that Baxter, in turn, has come to expect from its vendors. Learn More >>


Oct 13, 2015

YMCA Uses giSTT Speech to Text to Assist the Hearing Impaired

Originally developed as a productivity-enhancing tool for voicemail management in the enterprise, Mutare's giSTT speech to text application has found a grateful following among those who were unable to utilize voicemail because of hearing impairments. Learn More >>


Sep 29, 2015

Voicemail Re-engineered

Some companies have decided to reduce or even eliminate voicemail in an effort to cut costs and improve productivity. But what is the cost of creating frustration for your customer callers? See how Mutare has transformed the enterprise voicemail experience for happier customers and faster response. Learn More >>


Sep 22, 2015

The Secret to a Pain Free MM-to-Aura System Upgrade

If it's time your enterprise upgraded to Avaya's flagship Avaya Aura Messaging platform but you're paralyzed by the prospect of a difficult transition, then it's time to make Mutare part of the plan. Learn More >>


Sep 16, 2015

Mutare's Fire Desk Assures Anytime Response When the Customer Calls

Mutare’s solution, dubbed “Fire Desk,” answers calls to specified numbers and, depending on how the customer has chosen to configure the application, will provide the caller with the option to be conferenced in with a live agent or, alternately, leave a message with the assurance that a support agent will call back promptly.
Learn More >>


Aug 19, 2015

Vital Link a Game-Changer for Pro Coaching Staff

Clear, rapid, and reliable communication between coaches, managers and teammates during a game is more than an expectation - it's a necessity that no coach can afford to forfeit due to technical problems. That is why one championship-winning football franchise recently chose Mutare Inc.'s integrated Vital Link messaging application to support critical sideline communications. Learn More >>


Jul 16, 2015

Coke and Chase Are Killing Voicemail. My Company Found a Smarter Solution.

You may have read that Coca-Cola and JPMorgan Chase are reducing and, in some cases, eliminating their voicemail systems. Mutare customers have found a better way through Smart Voicemail. Mutare’s cloud-based solution means companies can keep their current voice messaging engine but no longer need to deal with hardware and associated maintenance costs associated with premise-based systems. Learn More >>


Jul 14, 2015

Mutare's Unified Messaging, Monitoring and Reporting Applications Earn "Avaya Compliant" Certification

Mutare, Inc. global developer of enterprise communications software and services, recently announced the successful completion of Avaya DevConnect compliance testing for its EVM3 Release 3.0.5 and Message Monitor/Mailbox Escalation release 1.1.3. for Avaya Aura® Messaging. Learn More >>


Older news articles can be found here.