giSTT Allows Hearing-Impaired to Read Voicemail
August 4, 2010
Mutare Software's giSTT Speech to Text service transcribes enterprise voicemail messages and deposits the messages in the user's email inbox, allowing employees to read their voice messages in email. "While this application was originally targeted to BlackBerry email junkies, more and more businesses are implementing giSTT to meet ADA requirements for the hearing impaired," said Ben Crown, President of Mutare Software.
One such customer is the State Compensation Insurance Fund (SCIF), the largest provider of workers' compensation insurance in the state of California and a vital asset to the state's businesses. Established in 1914 by the state legislature, SCIF employs more than 7,500 workers. They deployed giSTT, in part, to provide all employees equal access to voicemail. "As the first company to offer enterprise speech to text, we take great pride assisting our customers in meeting ADA requirements," said Scott Brown, Director of Sales at Mutare Software.
Mutare expanded its giSTT portfolio in May of this year, providing three different service levels and new financial options including month-to-month billing. giSTT is available for order through Mutare's worldwide network of business partners. For more information visit the Mutare's website at www.mutare.com or call 847-496-9000.
About Mutare Software
Mutare Software is changing the way business communicates. Innovative messaging solutions such as EVM PlusTM and giSTTTM enable employees to read voicemail messages in email for faster decisions, profitable transactions, and closer relationships between customers, employees and suppliers. Mutare is known for its voice and web self-service applications, call center administration tools, and custom Interactive Voice Response (IVR) solutions that deliver high value and improve customer service. Visit www.mutare.com and see what Mutare Software can do for your bottom line.
