New Feature Lets Users Add EVM Unified Messaging to Their Cellular Phones
August 30, 2010
Mutare Software announced today the introduction of EVM Mobile™, a new personal productivity feature for EVM Plus. EVM Mobile unifies mobile voice messages with enterprise voice messages. EVM Mobile places cellular voice messages along with the user's enterprise voicemail into email, greatly simplifying voice message retrieval and processing. "For years companies have been struggling with a complex array of so called "unified messaging" solutions that are all but impossible to use," said Richard Quattrocchi, Marketing Director for Mutare Software. "EVM Plus eliminates all that. It is a one-time set and forget operation and there is no user training required. Anyone who is using email today is already trained to use EVM Plus."
"We frequently talk to customers who say they love the time they save having their business voicemail messages delivered as email attachments through our EVM Plus solution," said Scott Brown, Director of Sales for Mutare Software. "Many of them have mentioned that they occasionally make and receive calls from their cellular phone and wished they could have the same level of unified access to those calls. EVM Mobile is the perfect solution."
EVM Mobile set up is a snap. End users visit a private web page and input their work and cell phone numbers, select their cell carrier, and provide their office email address. The EVM Mobile then sends an email with a phone number string to the mobile phone. The user enters the string in their phone, hits send, and now all voice messages from cellular and office phones are unified in email, which means no more checking for voicemail in multiple places and voicemail and email are unified. If the user is also a Mutare giSTT speech to text subscriber, those messages will be delivered with a text transcription of the voice message included in the body of the email so users can read their voice messages.
"Mutare is continually working on product enhancements that respond to the evolving challenges of unified communications," said Mutare President Ben Crown. "By adding this mobile feature to EVM, we extend the value of the application and make life easier for our customers."
EVM Mobile is now a standard feature of EVM Plus and is available free of charge to current EVM customers under support.
About Mutare Software
Mutare Software is changing the way business communicates. Innovative messaging solutions such as EVM Plus™ and giSTT™ enable employees to read voicemail messages in email for faster decisions, profitable transactions, and closer relationships between customers, employees and suppliers. Mutare is known for its voice and web self-service applications, call center administration tools, and custom Interactive Voice Response (IVR) solutions that deliver high value and improve customer service. Visit www.mutare.com and see what Mutare Software can do for your bottom line.
