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Mutare Voice Message Migration Solution for Worry-Free VM Upgrades, Consolidations


Mutare's Voice Message Migration solution ports voice messages and, in many cases, related data, from a source voice message server to corresponding mailboxes on a target server. It is used in the event of voice message system upgrades or consolidations, assuring that messages are not lost in the process.

While already utilized effectively for a wide variety of Avaya upgrade configurations, Voice Message Migration has now been tested for DevConnect compliance certification, assuring interoperability with key Avaya Internet Protocol (IP) telephony solutions.

Message Migration

DevConnect is an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. As a DevConnect Platinum member, Mutare is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. A team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures that businesses are able to add best-in-class capabilities to their network without having to replace their existing infrastructure-speeding deployment of new applications and reducing both network complexity and implementation costs.

"Going through the process of assuring DevConnect Compliant status for our applications further affirms the value we place on our relationship with Avaya and our level of commitment to our mutual customers," says Jeremy Parker, Director of Operations and Product Manager.

Mutare customers and partners have utilized the Voice Message Migration service for a variety of Avaya configurations, including upgrades from legacy system such as Octel, VMX and Nortel CallPilot to the most recent generation of Avaya messaging; migration from one generation of Modular Messaging to the next; and flattening and consolidation of multiple MM or Aura Messaging systems into one. The application has also been utilized for migrations on ESNA, MITEL, Shoretel, and AVST platforms. Note that restrictions and limitations may apply for some of these configurations.

For complete information, click here or talk to a Mutare Regional Manager.


About Mutare

Mutare creates customized software that makes communication easy, secure and efficient, with solutions for speech to text transcription, smart notification, smart chat, contact centers and more. For more information visit us at www.mutare.com.