Faculty members are inundated with messages from students trying to reach them. They are overwhelmed trying to manage both voice and email messages. Many, in fact, simply choose not to set up their voice mail systems. With EVM, the faculty member no longer has to check multiple places for messages since they will all be sent to the email inbox"

Marie Shero
SUNY Geneseo

Password Reset

Mutare Software's Password Reset solution gives individual users within the organization the ability to change or reset their own passwords on their Modular Messaging mailboxes and Avaya IP phones. Once integrated with the organization's database, Password Reset provides a simple Web* interface that allows users to verify their identities and select new passwords.

* An optional interactive voice response (IVR) component may be added to allow users to reset their passwords by phone.

Frees administrators from the time-consuming task of manual password resets
Streamlines the reset process for organizations requiring regular password changes for security purposes
Facilitates password resets from any location, any time, via the Web
Gives employees control over their own password settings
Easy Web interface requires no desktop software or special training

Remote access to your application server for installation and support
A single midrange Windows 2003 server
For resetting Avaya IP Phones, an Avaya Application Enablement Services (AES) server is also required

Password Reset Brochure

Password Reset Brochure