Smart Chat

Make the Smart Decision

75% of customers now say they prefer chat over voice calls for support. Chat-enable your website or Contact Center with Mutare's powerful, versatile, and fully secure Smart Chat application and see the difference it makes in increased agent efficiency, lower network costs, and enhanced customer satisfaction.

For Your Website


Features:
  • Integrates directly into your website to provide secure web chat for better customer service.
  • Supports "virtual agent" and offline messaging.
  • Supports co-browsing, geo location, canned resources and multiple simultaneous sessions.
  • Hosted in Mutare's secure data centers for rock solid security and HIPAA compliance.
  • Individualized training services and implementation for your enterprise environment.

For Your Mobile App


Features:
  • Integrates as an applet directly into your existing mobile app.
  • Supports native features including GPS, camera, microphone, camera roll and contacts.
  • Enables instant access to customer service without having to leave the app.
  • Hosted in Mutare's secure data centers for solid security and HIPAA compliance.
  • Individualized training services and implementation for your enterprise environment.


Click here for more benefits of smart mobile chat.