Voice Security Case Study 157
Wasteful, threatening calls into major retailer’s contact center were impacting sales while putting customer accounts, data, and trust all at risk.
Voice Security Case Study 156
Getting no relief from traditional security safeguards, this organization knew the only way to curb the threats and damages of unwanted voice traffic had to be a technical solution. Mutare answered the call.
Voice Security Case Study 155
Hit by a storm of unwanted calls, this integrated health and financial services organization put their trust in Mutare.
Voice Security Case Study 154
Mutare’s voice firewall adds heightened security, deeper visibility, and essential new call control capabilities for freight company contact center operations.
Voice Security Case Study 153
This healthcare system knew what they wanted in a call filtering solution as well as that solution provider. Mutare delivered on both.
Voice Security Case Study 152
A large, public academic health science center was experiencing system-wide damaging impacts of spam and scam call disruptions and threats.
Voice Security Case Study 150
Colorado hospital system chooses Voice Traffic Filter to end the damaging, system-wide infiltration of unwanted calls.
Voice Security Case Study 149
Unrelenting spam and scam calls were impacting peace-of-mind for resident senior citizens and undermining this organization’s commitment to their overall well-being. Voice Traffic Filter delivered immediate relief and restored trust.
Voice Security Case Study 148
Spam and Scam call intrusions had reached an intolerable level. This organization heard from trusted peers to look no further than Mutare for the answer.
Voice Security Case Study 147
The growing threat of unwanted spam and scam calls ringing through to patient in-room phones was increasingly detrimental to patient experience and security. Mutare Voice Traffic Filter put an immediate end to these harmful intrusions.
Voice Security Case Study 146
Voice Traffic Filter is returning valuable time and critical security to this electric power producer and the millions of customers it serves.
Voice Security Case Study 145
Frequent and intense surges of damaging unwanted calls were battering this hospital’s voice networks. IT and security personnel were increasingly concerned about the inherent risks associated with these unchecked spam, scam, robocalls and vishing attacks.
Voice Security Case Study 144
Major Retailer Eliminates Nearly 1,000 Daily Threat Calls with Mutare Voice Firewall
Voice Security Case Study 143
Defending contact center agents and customer accounts against an onslaught of criminal vishing attacks was reaching a crisis point.
Voice Security Case Study 142
A flood of malicious calls (social engineering, vishing, spoof calls, robocalls) drove call volumes beyond the brink, putting agents, service delivery, legitimate callers and CMS reimbursement at risk.
Voice Security Case Study 141
A large hospital system overwhelmed with spam, scam, robocalls and vishing attacks… Mutare to the rescue.
Real Use Case Voice Traffic Filter Energy – 140
This customer was experiencing a significant increase in disruptions and potential threats resulting from spam calls with spoofed numbers.
Real Use Case Voice Traffic Filter Finance – 139
This organization was experiencing an unacceptably large amount of spam phone calls, including robocalls, dead air calls, and detected nefarious scam callers.
Real Use Case Voice Traffic Filter Finance – 138
Disruptive robocalls, spoofed calls and scam calls were ringing into employee lines, undermining service delivery for legitimate clients and exposing employees to potential threats.
Real Use Case Voice Traffic Filter Finance – 137
This organization was looking to stop unwanted spam, scam and robocalls that were impacting effective service delivery for contact center agents…
Real Use Case Voice Traffic Filter Legal – 136
High-value partners in this firm were experiencing a large number of unwanted and distracting robocalls, spoofed calls and scam calls that were undermining billable…
Real Use Case Voice Traffic Filter Finance – 135
Spam and scam calls had reached an intolerable level for this organization’s customer support, investment management professionals, and related staff…
Real Use Case Voice Traffic Filter Finance – 134
This organization was experiencing a high amount of distracting spam and scam call activity. These calls were affecting and inflicting potential fraud…
Real Use Case Voice Traffic Filter Healthcare – 132
Despite having a conventional voice filtering application in place, this healthcare system reported a growing problem with nuisance, spam and scam calls…
Real Use Case Voice Traffic Filter Education – 133
This university was experiencing an inordinate amount of nuisance and malicious robocalls, unwanted solicitations and scam calls impacting faculty, staff and students…
Real Use Case Voice Traffic Filter Finance – 131
This organization placed a high priority on customer support accessibility through voice calls but was concerned about the increasing impact unwanted nuisance and nefarious callers…
Real Use Case Voice Traffic Filter Finance – 129
A growing influx of unwanted voice traffic prompted this organization to add a standard call filtering solution to its voice network.
Real Use Case Voice Traffic Filter Finance – 130
With a planned migration to the Five9 CCaaS platform, this organization wanted to make sure voice security was included as they had experienced a number of vishing attempts…
Real Use Case Voice Traffic Filter Manufacturing – 128
A growing abundance of distracting spam and scam calls were hitting desk phones of plant supervisors, interrupting normal administrative duties, and creating significant safety concerns.
Real Use Case Voice Traffic Filter Finance – 127
This organization, which maintains customer financial data as a central part of its business operations, was being targeted by vishing attacks from threat agents attempting to breach those customer accounts.
Real Use Case Voice Traffic Filter Mining – 126
IT administrators were aware that spam, scam, robocalls and spam storms were infiltrating the organization’s voice network and disrupting employees, but there was no way of knowing the extent of the problem or how to fix it.
Real Use Case Voice Traffic Filter Oil & Gas – 125
While this customer was already utilizing a standard call filtering solution, they had become increasingly concerned about the excessive amount of unwanted spam, scam and robocalls still ringing into their U.S.-based headquarters, disrupting employee workflow, overwhelming helpdesk with call-blocking requests, and creating security concerns.
Real Use Case Voice Traffic Filter Home Services/Retail – 123
This organization provides support for its nation-wide customer base through 5 regional and 20 company-based contact centers. Recognizing the impact unwanted calls were having on agent performance and customer experience, they wanted to implement a call filtering system,
Real Use Case Voice Traffic Filter Healthcare – 124
This hospital system reported an ongoing and growing problem with nuisance and spam calls that were not only reaching and disrupting clinicians and support staff, but also targeting patient in-room phones generating numerous complaints and impacting patient experience.
Real Use Case Voice Traffic Filter Agriculture – 122
This is a real-life Use Case of a Mutare Customer and provides a high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case Voice Traffic Filter Finance – 121
This is a real-life Use Case of a Mutare Customer and provides a high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case Voice Traffic Filter Government – 120
This is a real-life Use Case of a Mutare Customer and provides a high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case Voice Traffic Filter Education – 119
This is a real-life Use Case of a Mutare Customer and provides a high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case – Voice Traffic Filter – Pharmaceutical– 118
This is a real-life Use Case of a Mutare Customer in the pharmaceutical space, the high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case – Mutare Voice– Government– 015
This is a real-life Use Case of a Mutare Customer in the government space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Real Use Case – Mutare Voice– Retail/Finance– 016
This is a real-life Use Case of a Mutare Customer in the retail/finance space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Real Use Case – Voice Traffic Filter – Technology– 117
This is a real-life Use Case of a Mutare Customer in the technology space, the high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case – Voice Traffic Filter – Finance– 116
This is a real-life Use Case of a Mutare Customer in the finance space, the high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case – Voice Traffic Filter – Healthcare – 115
This is a real-life Use Case of a Mutare Customer in the healthcare space, the high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case – Voice Traffic Filter – Construction – 114
This is a real-life Use Case of a Mutare Customer in the construction, architecture, engineering & design
space, the high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case – Voice – Agriculture – 017
This is a real-life Use Case of a Mutare Customer in the agriculture space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Real Use Case – Voice Traffic Filter- Legal– 113
A real-life Use Case of a Customer in the legal space, summary of the scenario & business problems resolved with Mutare Voice Traffic Filter.
Real Use Case – Voice traffic Filter- Media– 112
This is a real-life Use Case of a Mutare Customer in the media space, the high-level summary of the scenario & business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case – Voice – Healthcare– 020
This is a real-life Use Case of a Mutare Customer in the healthcare space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Real Use Case – Voice – Technology – 019
This is a real-life Use Case of a Mutare Customer in the technology space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Real Use Case – Voice Traffic Filter- Healthcare – 111
This is a real-life Use Case of a Mutare Customer in the healthcare space, the high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Real Use Case – Voice – Financial Services – Insurance – 018
This is a real-life Use Case of a Mutare Customer in the Insurance space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Real Use Case – Voice – Financial Services – Insurance – 011
This is a real-life Use Case of a Mutare Customer in the Insurance space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Real Use Case – Voice – Healthcare – 012
This is a real-life Use Case of a Mutare Customer in the healthcare space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Real Use Case – Voice – Healthcare – 031
This is a real-life Use Case of a Mutare Customer in the healthcare space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.