New Release: Mutare Voice
Notable Updates
Enhanced Messages Management Workflow
GUI Visual Enhancements
New Admin Reports
Other Updates
New OOO Announcement
Tenant Domain Editor
Enhanced Data Retention Policy Settings
Bulk Authorize Number Setting
Remove Deactivated User Numbers
Message Review as Default
Unread Messages Tag for Notifications
Web Requests now Proxy-Aware
Standardized Date Picker
Logging Improvements
General Software/Security Updates
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Notable Updates
Enhanced Messages Management Workflow
New filtering menus and user controls have been added to the Messages page. From the drop-down Filters menu, users can choose which message types will be displayed (Unread, Read, Deleted, Blocked, and Hangups). Each selected filter is displayed above the message list and can be deactivated by clicking the X next to the filter name or from the drop-down menu. Messages can also be re-ordered by Newest/Oldest First. The Bulk Actions “Delete All” or “Mark All as Read” selector has been moved next to the filter menu for more streamlined management. Filters do not affect a Search, which will apply to all messages regardless of filtering status. The message page defaults to last-saved configurations at the start of a new session.
GUI Visual Enhancements
Changes to the user interface include auto-generated, individualized user profile icons with initials displayed on a colored background. This helps to visually distinguish individual users when they appear in specific instances such as under User Delegates and Voice Traffic Filter Rules Manager. It also helps distinguish features or functions related to a specific user as opposed to system controls. The user icon is reflected on that user’s Profile page. Other visual enhancements include an updated logo in the header and larger, more clearly defined pill elements
New Admin Reports
Administrator reports now include Authorized Numbers (users with numbers that have been authorized for access to message retrieval) and Speech to Text Users, identifying users that are/are not enabled to receive notifications with speech to text transcription. Both reports include a Search feature and CSV export, and can be displayed as a Table or in Card view.
Other Updates
New OOO Announcement
- Built-in announcement set now includes an Out of Office version that includes the option to leave a message.
Tenant Domain Editor
- New section under Voice Systems includes an editable listing of all system SIP Domains with the option to add or delete SIP domain suffixes for simple admin management.
Enhanced Data Retention Policy Settings
- A new section that consolidates Data Retention Policy configurations has been added to the Tenant Settings page for more streamlined administration. It includes an option to set a retention time limit before the system deletes call records and audit logs.
Bulk Authorize Number Setting
- When selected in Settings, the Bulk Authorize tool automatically creates an authorized number for any user that does not already have one that matches their primary number.
Remove Deactivated User Numbers
- When deactivating a user, Administrators now have the option to also remove their associated mailboxes and numbers.
Message Review as Default
- The “Allow caller to review message” option now defaults to “Enable users to add a phone number”.
Unread Messages Tag for Notifications
- The notifications builder includes a tag for inserting a count of that user’s Unread Messages.
Web Requests now Proxy-Aware
- For customers behind a proxy, administrator can now route requests through the proxy using new configuration fields on the System Settings page.
Standardized Date Picker
- Features that include a calendar now use the same standardized date picker tool.
Logging Improvements
- Clearer language facilitates troubleshooting.