PROTECT & OPTIMIZE THE VOICE CHANNEL
The most powerful, award winning solution for
Voice Threat Defense
is now available through
Webex App Hub
CCaaS premier Partner
Optimize the performance and security of your Webex Contact Center solution and the agents it supports through Mutare’s Voice Traffic Filter found on the App Hub.
Remove Unwanted Traffic from Your Call Flow
Optimize the performance and security of your Webex Contact Center and the agents it supports through Mutare’s Voice Traffic Filter (VTF). Utilizing proprietary voice data analysis capabilities built into five distinct filtering technologies, VTF detects and removes all forms of spam, scam, spoofed, and otherwise unwanted calls at the network edge before they enter your IVR or ring through to your agents.
VTF protects both agent performance and KPIs as well as organization security from the negative impact of nuisance and nefarious calls while supporting improved responsiveness to the calls that matter. This application comes with a free, no-risk, 30 day trial for Webex customers prior to any purchase commitment.
Threats are eliminated at the Network Edge
Connect With Mutare
It is easy to connect with Mutare! Simply complete and submit the web form on this page and a Team Member will reach out to you via email as soon as possible.
Pricing
The Mutare Voice Traffic Filter is a SaaS solution and requires an annual subscription. When you connect with one of the Mutare Sales Team, they will walk you through Pricing based upon your organization’s unique needs. Simply complete and submit the web form on this page and a Team Member will reach out to you via email as soon as possible.
Subscriptions
The Mutare Voice Traffic Filter is a SaaS solution and requires an annual subscription. When you connect with one of the Mutare Sales Team, they will walk you through Subscription options based upon your organization’s unique needs. Simply complete and submit the web form on this page and a Team Member will reach out to you via email as soon as possible.
Support
For technical assistance, please contact help@mutare.com.
How to log-on to the VTF app when used with Webex
Data Privacy
Mutare places a high priority on the protection of our customer data and privacy, with a robust privacy policy for web visitors as well a defined data protection privacy policy for Voice Traffic Filter users, including end-to-end encryption of all API calls in our cloud implementations.
Getting Started
Complete the form below and a Mutare Team Member will be in touch!
Top 3 Benefits
Mutare Voice Traffic Filter + Webex Contact Center
Enhance KPIs & Metrics
Eliminating unwanted calls from your customers’ data ensures more accurate and reliable KPIs and metrics, leading to better-informed organizational decision-making and more accurate SLAs. For example, robocalls may create artificially high abandonment rates.
Boost Customer Experience (CX)
VTF ensures that legitimate calls are directed to the appropriate agents quickly, promoting first call resolution, and ultimately increasing customer satisfaction.
Strengthen Cybersecurity
By filtering out malicious and suspicious calls, VTF helps protect your customers from socially engineered attacks, reducing the risk of cybersecurity breaches and keeping their data safe.
Award Winning
Recent Industry Accolades
Your most important communication channel has become the favorite target of cybercriminals.
Unwanted Voice Traffic is diminishing the Customer Experience, Call Initiation, Agent Productivity and overall Contact Center Performance while putting the entire organization at increased risk. It is time to understand this hidden, yet escalating problem and protect our most important communication channel, Voice.
