Our Commitment to Privacy

Mutare, Inc. (“Mutare”, “Company”, “we”, “our” or “us”) provides this Privacy Policy (“Policy”) to explain our information practices when you access or use this website www.mutare.com, and the choices you can make about the way your information is used, collected, maintained, protected and disclosed. This Policy is available on our homepage and at every point where personally identifiable information may be requested.

This Policy, together with the Terms of Use posted on our website, sets forth the general rules, policies and procedures governing your use of our website and our policies and practices concerning your information provided or collected by use of our website and how we will treat it. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.

This Policy does not apply to information collected by us offline or through any other means, including on any other website operated by us (unless otherwise specified) or any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.  Other products and services we offer may have their own privacy policies. In the event of a conflict between this Policy and a privacy policy specific to one of our products or services, the privacy policy of the product or service will control for that product or service.  

We encourage you to read this Policy carefully in its entirety to understand our policies and practices. When you access or use our website or use our products and services, you agree to this Policy. IF YOU DO NOT AGREE TO THIS POLICY, YOU MUST IMMEDIATELY STOP ACCESSING AND NOT USE OUR WEBSITE.  Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

1. Collection of Personal Data

We collect several types of information from and about users of our website, including information:  (i) by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other information the website collects that is defined as personal or personally identifiable information under an applicable law (“Personal Data”); (ii) that is about you but individually does not identify you; and/or (iii) about your internet connection, the equipment you use to access our website and usage details.

We collect this information directly from you when you provide it to us, automatically as you navigate through the website, and/or from third parties such as our business partners or others who provide services to us. Information you provide may include details of transactions you carry out through the website, your search queries, or information you provide by filling in forms or responding to similar requests.  Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

2. How Mutare Uses Your Information

Mutare uses information that we collect about you or that you provide to us, including Personal Data, in several ways: (i) to present our website and its contents to you; (ii) to provide you with information, products, or services that you request from us; (iii) to fulfill any other purpose for which you provide it; (iv) to carry out our obligations and enforce our rights arising from transactions between you and us, including to comply with law and for billing and collection; (v) to notify you about changes to our website; (vi) to notify you about products or services that we or a third party offer; (vii) in any other way we may describe when you provide the information; and/or (viii) for any other purpose with your consent.  We also may use such information to fulfill your requests for certain products and services; to carry out a transaction that you have requested; to personalize your experience on our website; to keep you up-to-date on the latest product announcements; to provide to you other information that we think you would like to hear about from us; and to send to you direct marketing information or to contact you for market research.  In certain instances, you may adjust your user preferences or check the appropriate box on the form on which we collect your information to indicate to us that you do not want us to use your information in that manner.  Please note also that the use and operation of certain of our products and services inherently involves disclosure, storage and use of information, including Personal Data; and further information concerning our products and services is available from Mutare.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (known as behavioral tracking). Click here [https://support.google.com/adspolicy/answer/6008942?hl=en&visit_id=636824805533469082-3571775912&rd=1] for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

3. Cookies, Web Beacons and Other Tracking Technologies

Our website may use cookies, web beacons and other tracking technologies that store non-personally identifiable information.

A “cookie” is a small data file that the website places on your computer’s hard drive for identification purposes. These data files include information that allows our website to remember important information that will make your use of our website more efficient and useful to you and allow us to better understand our audience and its usage patterns. Cookies do not collect your Personal Data.

You have the ability to accept or decline cookies by modifying the settings in your browser, as well as to delete any cookies that have been installed in the cookie folder of your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled/deleted. If you do not know how to disable or delete cookies for the browser you are using, you should select ‘cookies’ in the Help function of your browser to get more information.

Mutare uses Google Analytics to analyze the audience of the website and improve our content. No Personal Data is collected from Google Analytics. For further information on the privacy policy concerning Google Analytics, please click here. If you want to prevent data from being collected by Google Analytics, you may use the opt-out browser add-on developed by Google for this purpose.

“Web beacons” are tiny graphics with a unique identifier, similar in function to cookies, and may be used to track the online movements of users, or when an email has been opened, and to provide other information. Examples of information we collect and analyze in this manner include the IP address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; your activities on our website, including what you view/search for, as well as the URL you come from and go to next (whether this URL is on our site or not); and cookie number.

4. Disclosure to Third Parties

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Data that we collect or you provide as described in this Policy:  (i) to our subsidiaries and affiliates; (ii) to contractors, service providers, and other third parties we use to support our business and who are obligated to keep Personal Data confidential and use it only for the purposes for which we disclose it to them; (iii) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets or business in which Personal Data held by us about our website users is among the assets transferred; (iv) to third parties to market their products or services to you (if you have not opted out of these disclosures) who have agreed with us to keep Personal Data confidential and use it only for the purposes for which we disclose it to them; (v) to fulfill the purpose for which you provide it; (vi) for any other purpose disclosed by us when you provide the information; or (vi) with your consent.  We may also disclose your Personal Data to comply with any court order, law, or legal process, including to respond to any government or regulatory request; to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Mutare, our customers, or others (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).

If you do not want us to use information that we collect or that you provide to us to be used by us to promote our products or services, or to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by communicating your desire via email at privacy@mutare.com. We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

5. Linked Websites

Our website may contain links to various other websites that we do not control or maintain. Please be aware that these other websites may use cookies and other tracking technologies to collect information about you, and they may have privacy policies that may differ from Mutare’s Policy. We do not control these third parties’ tracking technologies or how they may be used. Mutare assumes no responsibility for either the content that appears on linked websites or the privacy of the information you provide once you have linked to other websites. You should read the privacy policies of all third party websites before submitting any Personal Data.

6. Public Forums

We may offer chat rooms, blogs, message boards, bulletin boards, or similar public forums where you and other users of our website can communicate. We may also use and link to social media sites such as Facebook, Twitter, LinkedIn, and YouTube. The protections described in this Policy do not apply when you provide information (including Personal Data) in connection with your use of these public forums. Any information you share in a public forum is public information and may be seen or collected by anyone, including third parties that do not adhere to our Policy. We are not responsible for events arising from the distribution of any information you choose to publicly post or share through our website.

7. Notice and Ability to Opt Out / Opt In

When Personal Data is collected, we typically inform the individual at the point of collection or upon our first communication to the individual the purpose for the collection and where appropriate, allow the individual to elect whether to provide the information to Mutare and/or specify how we can use such personal information.

Mutare provides individuals who elect to receive electronic or other communications the ability to “opt-out” of those communications by sending us a notice to unsubscribe. In some cases, when applicable, Mutare will provide an individual with the opportunity to “opt-in.” This means that we will require affirmative action from the individual to indicate his/her consent before we use personal information for purposes other than the purpose for which the personal information was submitted.

8. Children Under the Age of 13

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us as instructed in the Contact and Opt-Out Information sections.

9. Data Security

While no systems are completely secure, we have established administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and appropriate availability of your Personal Data.   The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. Additionally, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

10. Changes to This Privacy Policy

Mutare reserves the right to amend the terms and provisions of this Privacy Policy from time to time. The most current Privacy Policy will be posted on our website. Your continued use of our website after changes have been made will constitute your acceptance of any new or amended terms and provisions.

11. Ability to Access, Update or Remove Information

If you would like to access or change any of your Personal Data which we hold, email us at privacy@mutare.com. You may also request the removal or correction of your Personal Data held by us by sending an email to the same address. If you choose to remove your information, we may retain some personal information to the extent required to prevent fraud, resolve disputes, troubleshoot problems, enforce Mutare’s Terms of Use, respect your opt-out preferences, and comply with legal requirements as permitted by law.

12. GDPR Compliance

We adhere to applicable data protection laws in the European Union (“EU”) to the extent applicable.  In accordance with the General Data Protection Regulation (“GDPR”), users who are located in the EU have the right to:  (i) access personal information; (ii) rectify / erase personal information; (iii) restrict the processing of your personal information; (iv) transfer your personal information; (v) object to the processing of personal information; (vi) object to how we use your personal information for direct marketing purposes; (vii) obtain a copy of personal information safeguards used for transfers outside your jurisdiction; and (viii) lodge a complaint with your local supervisory authority.  You can exercise your rights by contacting us. Subject to legal and other permissible considerations, we will make reasonable efforts to honor your request promptly or inform you if we require further information in order to fulfil your request.

We may transfer, store, and process information that we collect about you, as described in this Policy, in the United States, which may not provide the same level of protection for your personal information as your home country. In addition, we may further transfer your information outside the United States for the purposes described in this Policy. By submitting any personal information or by using the Website and without limitation to any other rights or obligations we have, you consent to such transfer to, and processing in, the United States and these other countries, and acknowledge that your information may be subject to access by law enforcement and other government entities, including courts and tribunals, in accordance with laws applicable in those jurisdictions.  Where personal information that we collect is transferred to and processed in the United States or anywhere else outside the European Economic Area (“EEA”) for the purposes described in this Policy, we will take steps to ensure that the information receives the same level of protection as if it remained within the EEA, including entering into data transfer agreements, using the EU Commission approved Standard Contractual Clauses, or by relying on certification schemes such as the EU – US Privacy Shield. You may have a right to details of the mechanisms under which your data is transferred outside the EEA.
We retain personal information for as long as necessary to fulfill the transactions you have requested or other purposes to which you have consented, or for other necessary purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements.  Because these factors vary for different types of personal data, actual retention periods may vary.  

13. Contact Us

Should you have questions or concerns about Mutare’s Privacy Policy, please call us at 847.496.9000 or send us an email at privacy@mutare.com.