Empower Your Enterprise Voicemail

The customer was in the process of evaluating an upgrade from their legacy voicemail system but wanted to first compare features with what Mutare Voice call completion could offer to make sure they were committing to a system that best fit their current and future needs as well as their budget.

1. Price
2. Functionality
3. Ease of Use (User and Admin)
4. Simple Implementation
5. Trust in Mutare Based on Experience

This organization was already a Mutare customer, having provided a segment of its employee force with the Mutare EVM3 voicemail-to-email with transcription solution. When the customer’s enterprise voicemail platform was reaching end-of-life, they were faced with the choice of moving those employees onto the new platform or enabling them with the enhanced functionality of Mutare Voice. Comparing the two, they found that the Mutare Voice solution was not only more cost-effective but also provided a richer feature set that set it apart. Their trust in Mutare based on their history of positive experiences with Mutare solutions, simple implementation and support further tilted the choice in Mutare’s favor. Within four months of a demo, they chose to enable twice the number of employees formerly using EVM3 with the advanced capabilities of Mutare Voice.