A major American agricultural chemical and seed company. Roughly 55% of revenues are generated by seeds and the remainder come from crop protection products.
The client had a merger with a company who had voicemail to email transcription capabilities with a Cisco system. As a result of the merger, users were going to lose this feature. The company desired to maintain the user experience of choice and flexibility in voice messaging.
Key Decision Points
- Voice mailbox can be controlled through email
- Ability to work across disparate technologies
About Mutare Voice
Mutare Voice is an enterprise-class solution that reimagines business voicemail. Traditional voicemail captures call recordings and stores them in a silo, requiring users to dial-in to access their messages. Mutare Voice unleashes voicemail to enable improved communication, faster response times and more informed decisions by empowering voicemail to become an active component to your intelligent collaboration strategy. Our industry-leading unified messaging solution allows users to receive voicemail messages in real-time by mobile phone, through text and through email. Once received, messages include: a link to stream the call recording, a readable transcription of the message, detailed contact information pulled from CRM / MS Outlook, relevant contact insights and message sentiment. Ultimately, Mutare Voice elevates voicemail to be truly actionable.
- A Simple, Mobile Experience
- Natural Language Transcription
- Context via CRM & Outlook Integrations
- Clarity Thru Unified Messaging
- Accessible Voice Recordings
- We Play Nice with Others
- Administration in a Snap
VERSION: 2.0, SEPTEMBER, 2020, Notable Updates, Addition of Phone Message Retrieval, Message Waiting Indicator (MWI) Support
by Chuck French on July 29, 2020
Tips to help you manage your remote workforce, reduce stress, and maximize the productivity-enhancing, unifying benefits of the new normal. …..
by Chuck French on July 22, 2020
Examine the impact of digital transformation on enterprise collaboration technologies and how to safely bring SMS text into your …..
by Chuck French on July 15, 2020
Advancements in communication tech has transformed the way people work. Learn tips on creating an effective device management policy for …..
by Chuck French on July 8, 2020
As business adapts to remote offices, so, too must attitudes about the virtual office. Like it or not, working from home on a global scale is here to stay…..
by Chuck French on June 24, 2020
This article provides an in-depth look at the hard impact and future implications of working from home for business operations nationwide resulting from…..