This University Health System is a resource for health care education, innovation, scientific discovery, and excellence in patient care. With over 5,000 employees, these health system professionals serve in more than 100 affiliated hospitals, clinics, and health care facilities.
As a current Mutare Voice customer, this health system realized they were receiving a significant number of inbound phone traffic that impacted both employees’ direct lines as well as patient room DIDs.
Upon determining that over 500,000 calls within a 3 month period (23% of incoming traffic) were classified as unwanted voice spam, the health system identified these calls as a potential security threat while additionally, they needed to solve for the strain on network performance.
Key Decision Points
- Full Enterprise-wide spam blocking
- Voice CAPTCHA to protect from falsely blocking legitimate callers
- Dynamic Robocall database alongside enterprise white and black list
About Mutare Voice Spam Filter
- Robust Interactive Dashboard
- We Play Nice with Others
- Custom Tuning
- Control at Your Fingertips
- Advanced Reporting
VERSION: 2.0, SEPTEMBER, 2020 Notable Updates: Call Filtering by Called Number, Create Exact Match Rule from Call History
Chicago, IL – September 17, 2020 – Mutare, Inc. (Mutare) has launched a major offensive to remove robocalls and spam calls from enterprise voice networks.
In this webinar you will learn the size and scale of the problem and how to identify the severity of unwanted calls in your voice network. October 8th | 1 PM ET
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