Eliminate Unwanted Voice Traffic

Texas’ leading research university with 3,000 faculty members serving 52,000 students. This institution attracts more than $650 million annually for discovery.

When investigating solutions to mitigate their unwanted voice traffic, the University first looked at what their SBC provider could offer. They discovered that the provider’s solution entailed filtering incoming voice traffic through a single, third party reputation database. When comparing the SBC-specific solution to Mutare’s Voice Traffic Filter, the client discovered that the SBC provider’s database not only was already included in the Mutare Voice Traffic Filter, but was just one of Mutare’s six other dynamic database filters working together with four additional advanced filtering technologies (Custom Rules, Threat Radar, STIR/SHAKEN analysis and Voice CAPTCHA). What’s more, the Mutare solution also includes outbound call filtering that protects against potential toll fraud, which has been a concern for this client. They subsequently agreed to a Proof of Concept trial of the full Mutare filtering system. Over an 18 day period, the system evaluated 176,697 calls and flagged 24,269 of those, or approximately 14%, as unwanted. Estimated annual savings as a result of blocking these calls calculated out to $1,023,401 due to recovered productivity. What’s more, an average of nearly 1,400 calls per day carried the markings of potential threats and were diverted by the Mutare Voice Traffic Filter.

Given that evidence and projected 1,895% annual ROI, the client agreed to the purchase of the Mutare Voice Traffic Filter, renewable annually.

1. The Breadth of the Mutare Filter’s Dynamic Database
2. Multiple Layers of Call Detection & Filtering
3. Both Inbound and Outbound Call Filtering
4. Reduced Exposure to Criminal (Nefarious) Intrusion
5. ROI Validation via Proof of Concept Results