Real-Life Use Case
Eliminate Unwanted Voice Traffic
Energy
This is a real-life Use Case of a Mutare Customer and provides a high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Solution
Industry
Energy
The Client
Ohio-based electric energy generation and transmission cooperative and statewide trade and services association.
Problem Definition
This customer was experiencing a significant increase in disruptions and potential threats resulting from spam calls with spoofed numbers. They hoped that inbound call filtering provided by their carrier would be sufficient, only to find the problem continuing to grow, unabated.
The Story
As part of the energy sector, this organization recognized the potential damages that could be caused by unwanted call disruptions and cybercriminal intruders entering their voice network. After experiencing the inadequacy of their carrier-provided call filtering offering, they resorted to creating their own call-blocking rules, only to find that activity simply added to work disruption while proving futile as spoofed numbers are constantly changing. They began a search for a more powerful, comprehensive call filtering solution and turned to their Cisco telecom platform provider for help. When they learned that Cisco supported, and endorsed, the Mutare Voice Traffic Filter solution, they agreed to a Mutare Voice Traffic Analysis of calls entering one of their hardest-hit locations. The VTA revealed that nearly a quarter of all those calls were unwanted spam, with a significant proportion deemed nefarious. Recognizing the urgency of adding stronger protections to their voice network, this organization moved forward with purchase and implementation of the full, five-layered Mutare Voice Traffic Filter firewall.
%
% Total Unwanted Traffic*
# of Nefarious Calls Diverted*
Regained Productivity (Hours)*
* Annualized
Key Decision Points
- The flexibility of the Mutare solution
- Seamless integration with Cisco platform
- Depth of unwanted scam/spoof call detection capabilities
- Superior threat detection and mitigation capabilities
These considerations, combined with Mutare’s solution capabilities, uncomplicated implementation, and unrivaled customer support, made a clear case for the purchase of the Mutare Voice Traffic Filter.
About Mutare Voice Traffic Filter
The Mutare Voice Traffic Filter (VTF) is enterprise-class software built to provide multiple layers of protection against unwanted traffic. VTF creates a barrier at the network edge, ensuring that malicious and nefarious traffic does not gain access to your network. Our open architecture is designed to work seamlessly with just about every unified communications platform, including Cisco, Avaya, Mitel, Nortel and more.
Key Features
- STIR / SHAKEN Filter
- Proprietary Dynamic DB Filter
- Spoof Radar Filter
- Voice CAPTCHA Verification
- Custom Rules Filter
- Inbound/Outbound Traffic Manager
- Personal Blocklist
- Admin Dashboard
- Admin Email Alerts
- Embedded CDR Reporting (Call Detail Records)
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