Resources

An examination of two different, yet uniquely synergetic, technologies that assure the highest level of voice call integrity and security in the contact center.

Mutare’s Marketing Manager Victoria Elliott speaks candidly about her experiences as the Survey field administrator for the 2023 Voice Network Threat Survey at each of the three live shows, RSA, Cisco Live and CCW.

Robocalls, voice spam, phone fraud, spoofers, and vishers (voice phishers) are inflicting significant damage on businesses through lost productivity, degraded customer experience (CX), missed sales opportunities, and cybersecurity threats.

There is a seismic shift underway in the Contact Center business model as organizations are accelerating the transition away from centralized, on-premise technical infrastructure to cloud-based platforms (CCaaS).

What is Vishing? Background, Definitions, High Profile Attacks & How to Protect the EnterpriseVoice Phishing (Vishing) is an escalating attack vector that highlights the dire need for awareness and protection for our most critical communication channel, the...

The #1 priority for new IT spending in 2022: Cybersecurity. This should come as no great surprise considering the acceleration of cyber-threats, including numerous damaging attacks perpetrated on high-profile organizations over the past few years.

The emotional impact, economic fallout, and social disruption of this violent geo-political earthquake is likely to send shockwaves reverberating around the globe for weeks, months, maybe even years. And it has created the perfect environment for opportunistic cyber criminals to make their move.

With the disrupting force of an international pandemic, organizations and employees alike have been forced to reevaluate how to communicate in an altered landscape.

Mutare recently led a webinar for members of the AHA featuring key architects of the FCC’s Hospital Robocall Protection Group around actions healthcare organizations can take to protect themselves from the growing threat of robocalls.

In 1999, Mutare revolutionized enterprise voicemail, launching the first commercial application capable of delivering business system voicemail messages to employees through email.

How Financial Institutions are being targeted by sophisticated cybercriminals who are taking advantage of economic upheaval with a powerful weapon…the telephone.

When colleges and universities reopen their doors for on-campus learning this fall, it’s not just students who will be happy to greet their educators.

Mutare has built one of the greatest weapons of defense against the bad actors who have been targeting organizations with robocalls, spoof calls and vishing calls, known as the Mutare Voice Spam Filter.

Looking to add some color to your holiday dinner table? No matter what Thanksgiving looks like to you this year, try this easy and comforting purple sweet potato pie.

This article examines the roots of spam and also examines the shift of digital spam and related scam activity from email spam to voice.