The Mutare Voice Traffic Filter spam detection algorithm includes integration and analysis of additional data provided by STIR/SHAKEN caller attestation protocols.

Mutare’s Voice Traffic Filter’s proprietary dynamic database is a continuously-evolving hard line of defense against known spam, scam, and vishing attack campaigns. It taps into multiple worldwide resources dedicated to tracking and verifying tens of millions of numbers related to nuisance and nefarious call activity and then assures those calls never make it into the organization’s voice network.

Threat Radar consists of three distinct call surge detection systems designed to recognize call patterns consistent with a potential spam storm or spoof attack. Threat Radar applies a combination of analytic processes, machine learning, and AI to detect and, when warranted, deflect these disrupting or potentially malicious calls based on specific behaviors and number patterns that are outside of the organization’s normal voice traffic activity.

Designed to “do no harm,” the Voice Traffic Filter includes the ability to route all calls or those flagged as suspect through a voice CAPTCHA. The system prompts the caller to input a random set of digits before passing the call through, effectively separating bots from humans.

Custom Rules is an organization-specific blocklist and allowlist builder that adds a customized set of filtering and call handling rules for specified numbers/number types. Rules can be built around a combination of Caller and Called party IDs or CNAM and applied to both incoming and outgoing calls.

Admins can change the dashboard view to display either inbound or outbound call activity for more targeted monitoring.

Gives users the power to flag phone numbers from nuisance callers (robocalls, solicitors, spam calls, or any other caller that is an unwanted intrusion on their business phones) and block those calls before they ever ring through.

The Traffic Filter Dashboard provides a graphical overview of activity and actions over a specified date range. Dashboard data can be displayed for Inbound calls or Outbound calls by selecting from the call direction dropdown. 

Admins can receive a daily summary of filter activity in one, streamlined email report. Pick the time and addresses for summary delivery

Review a log of all calls identified by Call ID, Call Time, Caller ID, CNAM (Caller Name), Called Number, Action, Reason, External Spam Filter Service results, Filter Mode at time of processing, CAPTCHA results, and STIR/SHAKEN analysis results.