Overview: Mutare Voice
Mutare Voice is an enterprise-class solution that reimagines business voicemail. Traditional voicemail captures call recordings and stores them in a silo, requiring users to dial-in to access their messages. Mutare Voice unleashes voicemail to enable improved communication, faster response times and more informed decisions by empowering voicemail to become an active component to your intelligent collaboration strategy. Our industry-leading unified messaging solution allows users to receive voicemail messages in real-time by mobile phone, through text and through email. Once received, messages include: a link to stream the call recording, a readable transcription of the message, detailed contact information pulled from CRM / MS Outlook, relevant contact insights and message sentiment. Ultimately, Mutare Voice elevates voicemail to be truly actionable.
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Connect with one of our Team Members to better understand the evolution of voicemail and how to get started..
Voicemail, Infused with:
- Automated Workflow
- Natural Language Transcription
- Advanced Analytics
- CRM / MS Outlook Integration
Get to Know the Key Features
A Simple Mobile Experience
All messages are in one place, easily read on your mobile device without the need to dial in to listen to a voice message again.
Natural Language Transcription
Messages can include a transcription of the audio file with the transcription of the message.
Context via CRM & Outlook Integration
A sample delivery message with caller information such as the caller name, email address, company name and description.
Clarity Thru Unified Messaging
Voicemail should not be confined and isolated. Voicemail is a critical communication channel that must be part of your enterprise collaboration strategy. With Mutare Voice, voicemail is immediately available and accessible through mutliple end-points and devices, including: desktop, laptop and mobile phone. Mutare transforms your voicemail into multi-dimensional unified messaging, communicated through email and text (sms) so that you can react quickly and with confidence.
Delivers voice messages converted to text to mobile devices, tablets and computers. The message may not be perfect, but good enough to get the gist without listening.
Accessible Voice Recordings
Whether replacing or enhancing voicemail, users enjoy a common user interface in their digital notification channel(s) of choice.
We Play Nice with Others
Mutare Voice is designed and built to work simply and easily with just about any telephony, collaboration or unified messaging solution. Additionally, our systems are widely recognized for straightforward, clean implementation efforts. For the enterprise that still relies on traditional voicemail, Mutare Voice works with any phone system and can be deployed on premise or hosted in the cloud. Systems not limited to, but include:
- And many, many, many more!
Administration in a Snap
The intuitive Mutare Voice interface provides users with a customized voice message management experience through a wide selection of personal settings. Administrators have full control of system configuration options, user management and permissions through the clean, visual administrator portal, which also provides a dashboard overview of system status and messaging activity. Additionally, because Mutare has clients across the globe, our menus can be recorded in any language to support callers from all over the world.
Intuitive User Web portal gives users control over personal announcements, out of office settings, call blocking and more.
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