Resources
A Changing Perspective: Telecommuting to Remote Offices
by Chuck French on July 8, 2020
As business adapts to remote offices, so, too must attitudes about the virtual office. Like it or not, working from home on a global scale is here to stay…..
Work from Home – the New Normal
by Chuck French on June 24, 2020
This article provides an in-depth look at the hard impact and future implications of working from home for business operations nationwide resulting from…..
Spoof-Proofing the Enterprise Voice Network
by Chuck French on April 28, 2020
If you use a telephone, there’s high probability you’ve been spoofed – that is, received a spoof call from a phone number that looks similar to your area…
TRACED Act, STIR/SHAKEN – Will Businesses See Benefits of Anti-Phone Spam Measures?
by Chuck French on April 17, 2020
In December 2019, Senate passed the TRACED Act (Telephone Robocall Abuse Criminal…
Government Actions Unlikely to Stop Robocalls to Businesses
By Richard Quattrocchi on 11/18/19
Over the past year, voice spam calls, particularly robocalls, have received a great deal of…
The Power of Partnership
by Chuck French on 5/13/19
One of the guiding principles at Mutare is developing deep and long-term partnerships with…
Speech Analytics – Finding Hidden Value Beyond Words
By Roger Northrop on 3/11/19
Mutare CTO Roger Northrop discusses the importance of speech analytics for improving organizational…
When Robots Attack – An Enterprise Spam Call Defense Strategy
Written by Richard Quattrocchi on 1/14/19
Robocalls are not just for your cell phone anymore and are targeting your enterprise…
Mutare Means Change
by Chuck French on 1.13.19
I joined Mutare about a year ago. There were a lot of draws to joining the firm, but I couldn’t help…
SAM “Makes a Huge Difference” for Staff at National Business Institute
Released on 4.23.18
I was at a conference where Mutare was promoting SAM as a superior alternative…