Executive Report: Voice Network Threat Survey 2023

Executive Report: Voice Network Threat Survey 2023

With over 300 responses from IT and Security industry experts, the second annual Voice Network Threat Survey was created to shine a light on the industry’s perception of a burgeoning threat vector – Voice

2023 Voice Network Survey Reflections

2023 Voice Network Survey Reflections

Mutare’s Marketing Manager Victoria Elliott speaks candidly about her experiences as the Survey field administrator for the 2023 Voice Network Threat Survey at each of the three live shows, RSA, Cisco Live and CCW.

Contact Centers Continue the Shift to CCaaS

Contact Centers Continue the Shift to CCaaS

There is a seismic shift underway in the Contact Center business model as organizations are accelerating the transition away from centralized, on-premise technical infrastructure to cloud-based platforms (CCaaS).

What is Vishing?

What is Vishing?

What is Vishing? Background, Definitions, High Profile Attacks & How to Protect the EnterpriseVoice Phishing (Vishing) is an escalating attack vector that highlights the dire need for awareness and protection for our most critical communication channel, the...

A Vishing Attack is Coming Your Way

A Vishing Attack is Coming Your Way

Who would have guessed that, in 2022, the humble phone would emerge as the weapon of choice for sophisticated cybercriminals through Vishing?

Enterprise Voice Network Security Myths

Enterprise Voice Network Security Myths

Enterprise Voice Network Security Myths Organizations are wide-open to cyber attacks via the voice channel largely because of misunderstandings and a lack of attention on this expanding threat vector. This Article has been crafted to educate business, IT and security...

Executive Report: Voice Network Threat Survey 2022

Executive Report: Voice Network Threat Survey 2022

The Voice Network Threat Survey reveals serious shortcomings in enterprise security protections against voice network attacks.This Report is intended to shine a light on one of the most universal infrastructure systems,…

Cybersecurity, The Enterprise Network & Evolving Threats

Cybersecurity, The Enterprise Network & Evolving Threats

The #1 priority for new IT spending in 2022: Cybersecurity. This should come as no great surprise considering the acceleration of cyber-threats, including numerous damaging attacks perpetrated on high-profile organizations over the past few years.

Cybercriminals are making moves… a War, and a Warning

Cybercriminals are making moves… a War, and a Warning

The emotional impact, economic fallout, and social disruption of this violent geo-political earthquake is likely to send shockwaves reverberating around the globe for weeks, months, maybe even years. And it has created the perfect environment for opportunistic cyber criminals to make their move.

How Cyber Thieves Thrive in the Cover of Chaos

How Cyber Thieves Thrive in the Cover of Chaos

In the third part of this series, we will take a closer look at real-time threats to the voice network and discuss how current events are rife with the things that all thieves wait for: opportunity.

Risk, Skydiving, Data & Secure Phone Calls

Risk, Skydiving, Data & Secure Phone Calls

The first in a series of posts that attempts to make sense of the multi-dimensional role of risk in business as seen through the lens of the FAIR™ modeling system.

The Voice Channel Rises Again!

The Voice Channel Rises Again!

With the disrupting force of an international pandemic, organizations and employees alike have been forced to reevaluate how to communicate in an altered landscape.

Best Practices for  Hospital Robocall Protection

Best Practices for Hospital Robocall Protection

Mutare recently led a webinar for members of the AHA featuring key architects of the FCC’s Hospital Robocall Protection Group around actions healthcare organizations can take to protect themselves from the growing threat of robocalls.

202X Visionary Review

202X Visionary Review

In 1999, Mutare revolutionized enterprise voicemail, launching the first commercial application capable of delivering business system voicemail messages to employees through email.

Purple Sweet Potato Pie

Purple Sweet Potato Pie

Looking to add some color to your holiday dinner table? No matter what Thanksgiving looks like to you this year, try this easy and comforting purple sweet potato pie.

Work from Home –  the New Normal

Work from Home – the New Normal

by Chuck French on June 24, 2020

This article provides an in-depth look at the hard impact and future implications of working from home for business operations nationwide resulting from…..

Spoof-Proofing the Enterprise Voice Network

Spoof-Proofing the Enterprise Voice Network

by Chuck French on April 28, 2020

If you use a telephone, there’s high probability you’ve been spoofed – that is, received a spoof call from a phone number that looks similar to your area…

The Power of Partnership

The Power of Partnership

by Chuck French on 5/13/19

One of the guiding principles at Mutare is developing deep and long-term partnerships with…

Mutare Means Change

Mutare Means Change

by Chuck French on 1.13.19

I joined Mutare about a year ago. There were a lot of draws to joining the firm, but I couldn’t help…