The first in a series of posts that attempts to make sense of the multi-dimensional role of risk in business as seen through the lens of the FAIR™ modeling system.
Still reeling from the effects of the Pandemic, Contact Centers are losing precious time, and money, while CSAT plummets and Cybersecurity Risk escalates.
With the disrupting force of an international pandemic, organizations and employees alike have been forced to reevaluate how to communicate in an altered landscape.
Mutare recently led a webinar for members of the AHA featuring key architects of the FCC’s Hospital Robocall Protection Group around actions healthcare organizations can take to protect themselves from the growing threat of robocalls.
In 1999, Mutare revolutionized enterprise voicemail, launching the first commercial application capable of delivering business system voicemail messages to employees through email.
How Financial Institutions are being targeted by sophisticated cybercriminals who are taking advantage of economic upheaval with a powerful weapon…the telephone.
When colleges and universities reopen their doors for on-campus learning this fall, it’s not just students who will be happy to greet their educators.
Mutare has built one of the greatest weapons of defense against the bad actors who have been targeting organizations with robocalls, spoof calls and vishing calls, known as the Mutare Voice Spam Filter.
Every month, billions of robocalls are placed. In this article, we will examine just how harmful they can be to Healthcare Communications.
Looking to add some color to your holiday dinner table? No matter what Thanksgiving looks like to you this year, try this easy and comforting purple sweet potato pie.
This article examines the roots of spam and also examines the shift of digital spam and related scam activity from email spam to voice.
In this article we examine the impact of Political Robocalls, and how some organizations are defending their voice networks from it.
by Chuck French on Aug 5, 2020
Enterprise Voice Traffic Analysis and Voice Spam Filter solutions can help you regain control over the security and integrity of their voice networks …..
by Chuck French on July 29, 2020
Tips to help you manage your remote workforce, reduce stress, and maximize the productivity-enhancing, unifying benefits of the new normal. …..
by Chuck French on July 22, 2020
Examine the impact of digital transformation on enterprise collaboration technologies and how to safely bring SMS text into your …..
by Chuck French on July 15, 2020
Advancements in communication tech has transformed the way people work. Learn tips on creating an effective device management policy for …..
by Chuck French on July 8, 2020
As business adapts to remote offices, so, too must attitudes about the virtual office. Like it or not, working from home on a global scale is here to stay…..
by Chuck French on June 24, 2020
This article provides an in-depth look at the hard impact and future implications of working from home for business operations nationwide resulting from…..
by Chuck French on April 28, 2020
If you use a telephone, there’s high probability you’ve been spoofed – that is, received a spoof call from a phone number that looks similar to your area…
by Chuck French on April 17, 2020
In December 2019, Senate passed the TRACED Act (Telephone Robocall Abuse Criminal…
By Richard Quattrocchi on 11/18/19
Over the past year, voice spam calls, particularly robocalls, have received a great deal of…
by Chuck French on 5/13/19
One of the guiding principles at Mutare is developing deep and long-term partnerships with…
By Roger Northrop on 3/11/19
Mutare CTO Roger Northrop discusses the importance of speech analytics for improving organizational…
Written by Richard Quattrocchi on 1/14/19
Robocalls are not just for your cell phone anymore and are targeting your enterprise…
by Chuck French on 1.13.19
I joined Mutare about a year ago. There were a lot of draws to joining the firm, but I couldn’t help…
Released on 4.23.18
I was at a conference where Mutare was promoting SAM as a superior alternative…