What the 2026 Voice Threat Survey Reveals About the Future of Cybersecurity
Five emerging trends are reshaping enterprise cybersecurity, and they all point to one conclusion: Voice Security is becoming an essential component of a modern cyber defense strategy.
The Biggest Voice Security Risk Isn’t AI. It’s the Awareness Gap.
The 2026 Voice Threat Survey reveals a troubling reality: while voice-based attacks are accelerating, many organizations still underestimate the threat, leaving one of the enterprise’s most accessible attack surfaces dangerously exposed.
Voice Security Has Reached a Tipping Point
The 2026 Voice Threat Survey reveals why voice can no longer be treated as an overlooked communications channel. It has become one of the fastest-growing cyber threat vectors in the enterprise.
Voice Threat Survey 2026
Understand how technology and cybersecurity leaders view Voice Security as organizations face growing threats, declining trust, and increasing risk.
AI-Ready Voice Security
Understanding and Stopping the Full Spectrum of Voice-Based Threats
Trending Voice Threats: Understanding the Complexity of Today’s Voice Threat Landscape
The 2026 Trending Voice Threats infographic provides a current view of how the voice threat landscape is evolving.
Hospital Nursing Care is Being Compromised by Unwanted Calls, Putting Patients at Risk
Nursing care is built on communication. Every shift, every patient interaction, every escalation depends on timely, accurate, and trusted voice communication. and the phone remains a critical lifeline in delivering safe, effective care.
HEALTHCARE ALERT: The Telephone is the New Initial Access Vector
Healthcare cybersecurity programs have matured significantly. Email, endpoints, cloud environments, and identity systems are heavily protected. Yet initial access to healthcare networks increasingly begins with voice-based social engineering.
Voice Security in Healthcare: A Patient Protection Imperative
Healthcare depends on voice. Every day, hospitals and health systems rely on phone communications, yet the voice channel remains one of the least protected systems.
The Cyber Risk Inside Patient Rooms
The voice channel extends all the way into patient rooms, and attackers are already exploiting that reach.
Social Engineering in the GenAI Era – Part 5
Voice remains the beating heart of business communication, the medium of urgency, emotion, and trust. Yet it is also the last unguarded perimeter. We’ve listed 10 Quick-Hits you should know about Voice and the need to secure this critical channel…
Social Engineering in the GenAI Era – Part 4
Generative AI has fundamentally re-engineered the mechanics of fraud. It automates what criminals used to do manually: research, writing, speech, and emotional manipulation. Four dimensions explain why deception has become faster, cheaper, and vastly more convincing.
Social Engineering in the GenAI Era – Part 3
Every major cybersecurity dataset released over the past 18 months points to the same conclusion: human deception, amplified by AI, has overtaken technical exploitation as the leading cause of enterprise compromise.
Social Engineering in the GenAI Era – Part 2
For decades, cybersecurity has been a contest of code, patch against exploit, firewall against intrusion, algorithm against malware. That era is ending. The defining threat of 2025 is no longer technical; it is behavioral. Humans are the new perimeter, and Generative AI is the new attack vector.
Social Engineering in the GenAI Era – Part 1
Why the Voice Channel is Now the Front Line of Cyber Defense
Whitepaper: Mutare Voice Traffic Filter, the industry’s most robust and effective Voice Firewall
A Voice Firewall is critical technical control to protect and defend the enterprise Voice Channel from voice-based threats, including vishing, social engineering, deepfake calls, spoofed calls, robocalls, call spam storms and more.
Vishing Defense, a Regulatory Priority
A vishing breach without voice-specific safeguards risks maximum regulatory exposure; a vishing breach with documented voice protections positions the organization for possible relief under the law.
The One Gap in Unit 42’s Report on Social Engineering
From phishing emails to vishing calls, the report makes one thing painfully clear: Social engineering is now the dominant attack vector.
Uncover the Hidden Risk: Why Every Organization Needs a Voice Security Assessment (VSA)
Every day, cybersecurity leaders lose sleep over email phishing, ransomware, and endpoint vulnerabilities. But an equally dangerous threat pathway often goes unaddressed: the voice channel.
Securing the Voice Channel in the Public Sector: Understanding the Key Impact Zones
The voice channel is now one of the most actively exploited vectors in cyberattacks against the public sector. Once considered a trusted medium for constituent services, internal coordination, and emergency response, voice systems have become the front door for adversaries — and many agencies have left that door wide open.
Public Sector Critical Infrastructure, the Most Vulnerable Attack Surface
From 911 dispatch to unemployment claims, the phone remains a lifeline between constituents and government. And attackers have noticed.
3AM Ransomware’s Combo Attacks Just Met Their Match: The Voice Firewall
While a recent Dark Reading article raised valid concerns about the latest tactic of the 3AM ransomware group – combo attacks, it missed a critical development: these combo attacks can be effectively stopped by deploying a multi-layered voice firewall.
Voice Security for Cisco
Protection for: CUCM, CUBE, Webex Contact Center, Webex Calling
CRITICAL ALERT: DEA Warns Healthcare Workers of Impersonation Scam Targeting Doctors and Pharmacists
The DEA issued a stark warning for healthcare workers regarding the rapid growth of phone scams involving vishers impersonating DEA agents.
Vishing 2025
Cybercriminals Use of AI Tools Have Made an Escalating Cyberthreat Much Worse
NY Regulators Sound Alarm Over AI-Enhanced Social Engineering Attacks
In a recent Industry Letter addressing statewide financial organizations and affiliates, the New York State Department of Financial Services (NY DFS) warns of the imminent threat posed by criminal agents utilizing the power of AI in their cyberattacks.
Higher Education, a Primary Target of Voice-Based Attacks
Higher Education is being targeted. Why? Because Educational Institutions create a ripe, irresistible prey for cybercriminals looking for big opportunities with limited resistance.
Financial Institutions Bracing for Tsunami of Voice-Based Cyber Attacks
Protecting the enterprise telephone system from voice-based attacks may be the lynchpin in the battle against the growing wave of cyber-threats in the form of social engineering, vishing and ransomware. It is time to take Voice Security seriously.
Voice Network Threat Survey 2024
The 2024 Voice Threat Survey seeks to understand how technologists and security experts view Voice as a threat vector, and as an organizational asset (critical Infrastructure) to be protected and defended.
Social Engineering Attacks Targeting the Health Sector
The critical nature of health-related calls combined with a high-stress environment and duty to respond to every call makes the healthcare sector a uniquely vulnerable flashpoint for voice-based attacks.
Data Breach Class Action Lawsuits are Rising; It Is Now Critical to Understand “Reasonable” as a Standard that Separates Defensible Practices from Negligence
The frequency and severity of successful cyberattacks is causing a significant and rapid change in organizational incident reporting and accountability…and an onslaught of class action litigation.
What is Vishing in 2024?
What is Vishing in 2024?A cyber threat made incredibly worse with the help of Generative AI, and the lack of acknowledgement of a very real threat vector.EXECUTIVE SUMMARY Successful cyber-attacks on data-rich organizations like MGM continue to escalate at an alarming...
A Cybersecurity Evolution: The Inclusion of Voice – Best Practices for Voice Security
Though slow in the uptake, it appears that enterprise-class organizations are finally waking up to the reality that securing the voice channel is a business priority.
Foundational Best Practices for Voice Cybersecurity
One of the fastest growing cybersecurity threat vectors is Voice, but organizations have been incredibly slow to react, leaving a gap in the Attack Surface. Learn More…
GenAI is Empowering a New Class of Cyber Attacks
If you think protecting your organization against the constant barrage of cyberattacks is already a Herculean task, that job got a whole lot harder thanks to the rapid increase in availability of Generative AI (GenAI) applications.
Seasonal Grinch Cake
"It's because I'm green, isn't it?” "Holiday Hooby Whatty?" If you're looking for a last-minute baked good this holiday, treat your family, friends or coworkers with this delightful cake. Each slice ensures your baked good comes from the heart. Simply starting with a...
Voice Security: is Multi-Factor Authentication (MFA) the Answer?
Recent High-Profile Voice-Based Cyberattacks have increased attention on defending Voice as a Threat Vector. Many Cybersecurity Experts have turned to MFA as the answer. Is this the correct cyber protection strategy?
MGM, Caesars Lawsuits Elevate Critical Need for “Reasonable” Voice Channel Cyber Defense
Successful cyber-attacks on data-rich organizations like MGM continue to escalate at an alarming pace. So, too, is the frequency and price tag related to….
Voice-Based Cyberattacks, why are they so effective?
MGM Resorts and Caesars Entertainment are latest victims of Voice-Based Cyberattacks…why are sophisticated, security savvy organizations losing the cyber battle?
Caller Authentication vs. Voice Traffic Filtering: Better Together?
An examination of two different, yet uniquely synergetic, technologies that assure the highest level of voice call integrity and security in the contact center.
Executive Report: Voice Network Threat Survey 2023
With over 300 responses from IT and Security industry experts, the second annual Voice Network Threat Survey was created to shine a light on the industry’s perception of a burgeoning threat vector – Voice
2023 Voice Network Survey Reflections
Mutare’s Marketing Manager Victoria Elliott speaks candidly about her experiences as the Survey field administrator for the 2023 Voice Network Threat Survey at each of the three live shows, RSA, Cisco Live and CCW.
Mutare Featured in Contact Center Pipeline – Combatting the Invisible Enemy
Robocalls, voice spam, phone fraud, spoofers, and vishers (voice phishers) are inflicting significant damage on businesses through lost productivity, degraded customer experience (CX), missed sales opportunities, and cybersecurity threats.
Contact Centers Continue the Shift to CCaaS
There is a seismic shift underway in the Contact Center business model as organizations are accelerating the transition away from centralized, on-premise technical infrastructure to cloud-based platforms (CCaaS).
What is Vishing?
What is Vishing? Background, Definitions, High Profile Attacks & How to Protect the EnterpriseVoice Phishing (Vishing) is an escalating attack vector that highlights the dire need for awareness and protection for our most critical communication channel, the...
A Vishing Attack is Coming Your Way
Who would have guessed that, in 2022, the humble phone would emerge as the weapon of choice for sophisticated cybercriminals through Vishing?
Enterprise Voice Network Security Myths
Enterprise Voice Network Security Myths Organizations are wide-open to cyber attacks via the voice channel largely because of misunderstandings and a lack of attention on this expanding threat vector. This Article has been crafted to educate business, IT and security...
Executive Report: Voice Network Threat Survey 2022
The Voice Network Threat Survey reveals serious shortcomings in enterprise security protections against voice network attacks.This Report is intended to shine a light on one of the most universal infrastructure systems,…
Mutare CTO Talks Collaboration Platforms & Security Vulnerabilities with Cybernews
The following is an expert of a Q&A with our CTO Roger Northrop that was on collaboration platforms expanding the threat surface and introduce new security vulnerabilities
Cybersecurity, The Enterprise Network & Evolving Threats
The #1 priority for new IT spending in 2022: Cybersecurity. This should come as no great surprise considering the acceleration of cyber-threats, including numerous damaging attacks perpetrated on high-profile organizations over the past few years.
Cybercriminals are making moves… a War, and a Warning
The emotional impact, economic fallout, and social disruption of this violent geo-political earthquake is likely to send shockwaves reverberating around the globe for weeks, months, maybe even years. And it has created the perfect environment for opportunistic cyber criminals to make their move.
How Cyber Thieves Thrive in the Cover of Chaos
In the third part of this series, we will take a closer look at real-time threats to the voice network and discuss how current events are rife with the things that all thieves wait for: opportunity.
Nuisance Phone Calls – How Bad Can They Be?
In the second part of this series, we look specifically at the financial and operational impact of the ever-ubiquitous “nuisance” calls.
Risk, Skydiving, Data & Secure Phone Calls
The first in a series of posts that attempts to make sense of the multi-dimensional role of risk in business as seen through the lens of the FAIR™ modeling system.
Contact Centers and the Impact of Nuisance and Nefarious Unwanted Voice Traffic
Still reeling from the effects of the Pandemic, Contact Centers are losing precious time, and money, while CSAT plummets and Cybersecurity Risk escalates.
The Voice Channel Rises Again!
With the disrupting force of an international pandemic, organizations and employees alike have been forced to reevaluate how to communicate in an altered landscape.
Best Practices for Hospital Robocall Protection
Mutare recently led a webinar for members of the AHA featuring key architects of the FCC’s Hospital Robocall Protection Group around actions healthcare organizations can take to protect themselves from the growing threat of robocalls.
202X Visionary Review
In 1999, Mutare revolutionized enterprise voicemail, launching the first commercial application capable of delivering business system voicemail messages to employees through email.
Banks & Insurance Companies in the Crosshairs
How Financial Institutions are being targeted by sophisticated cybercriminals who are taking advantage of economic upheaval with a powerful weapon…the telephone.
Deception on Campus: Voice Spam, an Escalating Risk for Faculty and Staff
When colleges and universities reopen their doors for on-campus learning this fall, it’s not just students who will be happy to greet their educators.
In the Battle for the Voice Network, Data is your most powerful weapon.
Mutare has built one of the greatest weapons of defense against the bad actors who have been targeting organizations with robocalls, spoof calls and vishing calls, known as the Mutare Voice Spam Filter.
Healthcare: Communications in Crisis
Every month, billions of robocalls are placed. In this article, we will examine just how harmful they can be to Healthcare Communications.
Purple Sweet Potato Pie
Looking to add some color to your holiday dinner table? No matter what Thanksgiving looks like to you this year, try this easy and comforting purple sweet potato pie.
Spam I am…I am Spam – Understanding the history & connection of Email Spam & Voice Spam
This article examines the roots of spam and also examines the shift of digital spam and related scam activity from email spam to voice.
Robocalls & Politics: A Dangerous Combination for Enterprise Voice Networks
In this article we examine the impact of Political Robocalls, and how some organizations are defending their voice networks from it.
Is Your Enterprise Voice Traffic a Roadway for Scammers?
by Chuck French on Aug 5, 2020
Enterprise Voice Traffic Analysis and Voice Spam Filter solutions can help you regain control over the security and integrity of their voice networks …..
Remote Workforce: Management Keys To Achieve Performance Excellence
by Chuck French on July 29, 2020
Tips to help you manage your remote workforce, reduce stress, and maximize the productivity-enhancing, unifying benefits of the new normal. …..
The Rise of Digital Transformation & Impact on Collaboration Technologies
by Chuck French on July 22, 2020
Examine the impact of digital transformation on enterprise collaboration technologies and how to safely bring SMS text into your …..
Advancements in our Communication Technology Drives New Ways to Work
by Chuck French on July 15, 2020
Advancements in communication tech has transformed the way people work. Learn tips on creating an effective device management policy for …..
A Changing Perspective: Telecommuting to Remote Offices
by Chuck French on July 8, 2020
As business adapts to remote offices, so, too must attitudes about the virtual office. Like it or not, working from home on a global scale is here to stay…..
Work from Home – the New Normal
by Chuck French on June 24, 2020
This article provides an in-depth look at the hard impact and future implications of working from home for business operations nationwide resulting from…..
Spoof-Proofing the Enterprise Voice Network
by Chuck French on April 28, 2020
If you use a telephone, there’s high probability you’ve been spoofed – that is, received a spoof call from a phone number that looks similar to your area…
TRACED Act, STIR/SHAKEN – Will Businesses See Benefits of Anti-Phone Spam Measures?
by Chuck French on April 17, 2020
In December 2019, Senate passed the TRACED Act (Telephone Robocall Abuse Criminal…
Government Actions Unlikely to Stop Robocalls to Businesses
By Richard Quattrocchi on 11/18/19
Over the past year, voice spam calls, particularly robocalls, have received a great deal of…
The Power of Partnership
by Chuck French on 5/13/19
One of the guiding principles at Mutare is developing deep and long-term partnerships with…
Speech Analytics – Finding Hidden Value Beyond Words
By Roger Northrop on 3/11/19
Mutare CTO Roger Northrop discusses the importance of speech analytics for improving organizational…
When Robots Attack – An Enterprise Spam Call Defense Strategy
Written by Richard Quattrocchi on 1/14/19
Robocalls are not just for your cell phone anymore and are targeting your enterprise…
Mutare Means Change
by Chuck French on 1.13.19
I joined Mutare about a year ago. There were a lot of draws to joining the firm, but I couldn’t help…
SAM “Makes a Huge Difference” for Staff at National Business Institute
Released on 4.23.18
I was at a conference where Mutare was promoting SAM as a superior alternative…




































