Breaking News: Walmart Accused of Creating Voiceprints From Customer Service Calls
A routine call to Walmart may have left customers with more than a solved shopping problem: a lawsuit says it may have left behind a biometric voiceprint, too.
Breaking News: McKesson discloses breach after ShinyHunters claims patient data theft
Healthcare and pharmaceutical distribution giant McKesson has disclosed a cybersecurity incident involving unauthorized access to third-party applications and data theft.
Breaking News: Abbott Vishing Hack – ShinyHunters Leak 10.9M Emails [2026]
On August 7, The Register reported that the extortion group ShinyHunters had dumped data stolen from Abbott’s Cancer Diagnostics business.
Breaking News: UNC6671 Vishing Attacks Target Personal Phones to Steal SaaS Data
A recent wave of cyber attacks targeting financial services, private equity, and professional services has been attributed to a data extortion group known as UNC6671.
Voice Security Case Study 157
Wasteful, threatening calls into major retailer’s contact center were impacting sales while putting customer accounts, data, and trust all at risk.
What the 2026 Voice Threat Survey Reveals About the Future of Cybersecurity
Five emerging trends are reshaping enterprise cybersecurity, and they all point to one conclusion: Voice Security is becoming an essential component of a modern cyber defense strategy.
Breaking News: Hackers Impersonate ReliaQuest Security Team Member to Steal SSO Credentials and MFA Access
ReliaQuest has disclosed a social engineering attack in which threat actors impersonated members of its security team.
The Biggest Voice Security Risk Isn’t AI. It’s the Awareness Gap.
The 2026 Voice Threat Survey reveals a troubling reality: while voice-based attacks are accelerating, many organizations still underestimate the threat, leaving one of the enterprise’s most accessible attack surfaces dangerously exposed.
Breaking News: RingCentral data breach exposed info of 1.6 million accounts
The ShinyHunters extortion group stole personal information from 1.6 million RingCentral accounts after hacking the company in July.
Voice Security Case Study 156
Getting no relief from traditional security safeguards, this organization knew the only way to curb the threats and damages of unwanted voice traffic had to be a technical solution. Mutare answered the call.
Voice Security Has Reached a Tipping Point
The 2026 Voice Threat Survey reveals why voice can no longer be treated as an overlooked communications channel. It has become one of the fastest-growing cyber threat vectors in the enterprise.
2026 Voice Threat Survey Reveals Voice Security Has Reached a Tipping Point
New industry research finds growing concern over AI-powered voice attacks, expanding enterprise risk, and increasing recognition that Voice Security must become part of every organization’s cybersecurity strategy.
Breaking News: New Helix vishing group emerges in SharePoint data theft attacks
A new data-extortion group called Helix is using identity-focused tactics such as voice phishing (vishing), device code phishing, and multi-factor authentication (MFA) abuse to steal data from SharePoint environments.
Voice Threat Survey 2026
Understand how technology and cybersecurity leaders view Voice Security as organizations face growing threats, declining trust, and increasing risk.
Breaking News: Hackers Use Fake Microsoft Entra Passkey Enrollment to Gain Microsoft 365 Access
A threat actor has been targeting organizations spanning multiple sectors with voice-based fake security requests that prompt Microsoft 365 users to enroll a new Entra passkey.
Breaking News: Key findings from the 2026 Public Sector M-Trends report and beyond
In 2026, the public sector is no longer defending a traditional perimeter. Instead, they are defending a complex web of interconnected trust relationships against adversaries that now operate at machine speed.
Breaking News: Class-action suit targets global commercial real estate firm for failing to protect client info during massive data breach
Cushman & Wakefield was the victim of a cyberattack — and now it faces a proposed class action for allegedly failing to protect former and current clients’ personal information.
Breaking News: ShinyHunters Hits Canvas Again: 275M Records at Risk Across 9K Schools
The criminal extortion group ShinyHunters has struck Instructure a second time in less than a year, claiming to have stolen records tied to 275 million users across nearly 9,000 schools worldwide.
Breaking News: What’s in a Name? The Quest to Understand Scattered Spider
All cyberthreat actors by design are elusive, but none may be more so than the amorphous hacking group known as Scattered Spider.
Webinar: Enterprise Voice Security for Cisco
In this live session, attendees will explore how escalating voice threats are targeting Cisco UC, Webex Calling, and Webex Contact Center infrastructures.
Voice Security Case Study 155
Hit by a storm of unwanted calls, this integrated health and financial services organization put their trust in Mutare.
Voice Security Case Study 154
Mutare’s voice firewall adds heightened security, deeper visibility, and essential new call control capabilities for freight company contact center operations.
AI-Ready Voice Security
Understanding and Stopping the Full Spectrum of Voice-Based Threats
Voice Security Case Study 153
This healthcare system knew what they wanted in a call filtering solution as well as that solution provider. Mutare delivered on both.
Trending Voice Threats: Understanding the Complexity of Today’s Voice Threat Landscape
The 2026 Trending Voice Threats infographic provides a current view of how the voice threat landscape is evolving.
WEBINAR: AI-Ready Voice Security
What was once limited to nuisance robocalls has evolved into a continuous stream of unwanted voice traffic, now amplified by automation, spoofing, and AI-driven attack campaigns.
2026 Cisco Live, Las Vegas, NV
Attend our speaking session June 1 or connect with members of the Mutare Team in the Collaboration Village.
Voice Security Case Study 152
A large, public academic health science center was experiencing system-wide damaging impacts of spam and scam call disruptions and threats.
Voice Security Case Study 150
Colorado hospital system chooses Voice Traffic Filter to end the damaging, system-wide infiltration of unwanted calls.
Hospital Nursing Care is Being Compromised by Unwanted Calls, Putting Patients at Risk
Nursing care is built on communication. Every shift, every patient interaction, every escalation depends on timely, accurate, and trusted voice communication. and the phone remains a critical lifeline in delivering safe, effective care.
HEALTHCARE ALERT: The Telephone is the New Initial Access Vector
Healthcare cybersecurity programs have matured significantly. Email, endpoints, cloud environments, and identity systems are heavily protected. Yet initial access to healthcare networks increasingly begins with voice-based social engineering.
Voice Security in Healthcare: A Patient Protection Imperative
Healthcare depends on voice. Every day, hospitals and health systems rely on phone communications, yet the voice channel remains one of the least protected systems.
Voice Security Case Study 149
Unrelenting spam and scam calls were impacting peace-of-mind for resident senior citizens and undermining this organization’s commitment to their overall well-being. Voice Traffic Filter delivered immediate relief and restored trust.
Voice Security Case Study 148
Spam and Scam call intrusions had reached an intolerable level. This organization heard from trusted peers to look no further than Mutare for the answer.
New Release: Mutare Voice Traffic Filter 4.0 JAN 2026
Voice Traffic Filter 4.0.0 takes voice network cybersecurity to the next level with unparalleled new technologies specifically engineered to detect, target, and eliminate formerly concealed nefarious call activity.
Mutare Selected as AHA Preferred Cybersecurity & Risk Provider for Voice Security
Mutare’s Voice Traffic Filter Named Preferred Voice Firewall Solution for Healthcare Organizations
The Cyber Risk Inside Patient Rooms
The voice channel extends all the way into patient rooms, and attackers are already exploiting that reach.
ViVE, Feb 2026, Los Angeles, CA
Please join us in Los Angeles February 22-25 and connect with a member of the Mutare Team to discuss patient experience, patient care, and risk management.
Enterprise Connect, Mar 2026, Las Vegas, NV
Please join us in Vegas March 10-12 and connect with a member of the Mutare Team.
HIMSS, Mar 2026, Las Vegas, NV
Please join us in Vegas March 9-12 at the Global Health Conference & Exhibition and connect with a member to discuss how voice is now essential to patient safety and reasonable cybersecurity.
WEBINAR: Hospitals, Your Patients Are Being Targeted by Phone
Hospitals and Healthcare Systems depend on voice communications to support patients, families, and caregivers, yet patient-facing phone systems remain one of the most under-protected assets in healthcare cybersecurity.
Mutare Launches Voice Traffic Score (VTS) for Real-Time Call Reputation Intelligence with Webex by Cisco
Social Engineering in the GenAI Era – Part 5
Voice remains the beating heart of business communication, the medium of urgency, emotion, and trust. Yet it is also the last unguarded perimeter. We’ve listed 10 Quick-Hits you should know about Voice and the need to secure this critical channel…
Social Engineering in the GenAI Era – Part 4
Generative AI has fundamentally re-engineered the mechanics of fraud. It automates what criminals used to do manually: research, writing, speech, and emotional manipulation. Four dimensions explain why deception has become faster, cheaper, and vastly more convincing.
Social Engineering in the GenAI Era – Part 3
Every major cybersecurity dataset released over the past 18 months points to the same conclusion: human deception, amplified by AI, has overtaken technical exploitation as the leading cause of enterprise compromise.
Social Engineering in the GenAI Era – Part 2
For decades, cybersecurity has been a contest of code, patch against exploit, firewall against intrusion, algorithm against malware. That era is ending. The defining threat of 2025 is no longer technical; it is behavioral. Humans are the new perimeter, and Generative AI is the new attack vector.
Social Engineering in the GenAI Era – Part 1
Why the Voice Channel is Now the Front Line of Cyber Defense
Voice Security Case Study 147
The growing threat of unwanted spam and scam calls ringing through to patient in-room phones was increasingly detrimental to patient experience and security. Mutare Voice Traffic Filter put an immediate end to these harmful intrusions.
Whitepaper: Mutare Voice Traffic Filter, the industry’s most robust and effective Voice Firewall
A Voice Firewall is critical technical control to protect and defend the enterprise Voice Channel from voice-based threats, including vishing, social engineering, deepfake calls, spoofed calls, robocalls, call spam storms and more.
Voice Security Case Study 146
Voice Traffic Filter is returning valuable time and critical security to this electric power producer and the millions of customers it serves.
Vishing Defense, a Regulatory Priority
A vishing breach without voice-specific safeguards risks maximum regulatory exposure; a vishing breach with documented voice protections positions the organization for possible relief under the law.
Social Engineering’s Easiest Door: The Business Phone
From vishing and spoofing to AI-powered deepfake calls, attackers know that voice bypasses most defenses. The result is that employees, already overloaded and vulnerable to fatigue, remain the only safeguard.
Cisco Engage Tech Day Dallas
Please join us in Dallas October 8 and connect with a member of the Mutare Team.
IANS Boston
Please join us in Boston October 14 as we’ll provide a fast-paced overview of the voice channel’s role in the enterprise attack surface.
Cisco Engage Tech Day Boston
Please join us in Boston October 9 and connect with a member of the Mutare Team.
IANS Atlanta
Catch our presentation on Enterprise Voice Security in Atlanta October 7 and connect with members of the Mutare Team.
2025 Cisco Webex One
Join us in San Diego September 28 – October 1 at Cisco Webex One and learn how to protect against unwanted voice traffic.
2025 IAUG Converge
Please join us in Missouri at booth #208. Schedule a meeting now to connect with a team member
IANS Charlotte
Please join us in Charlotte September 11 to connect with members of the Mutare Team.
The One Gap in Unit 42’s Report on Social Engineering
From phishing emails to vishing calls, the report makes one thing painfully clear: Social engineering is now the dominant attack vector.
Mutare and Carahsoft Partner to Bring Multi-Layered Voice Security Solutions to the Public Sector
Transformative Voice Security Protection and Defense Solutions Now Available for Government Agencies
Voice Security Case Study 145
Frequent and intense surges of damaging unwanted calls were battering this hospital’s voice networks. IT and security personnel were increasingly concerned about the inherent risks associated with these unchecked spam, scam, robocalls and vishing attacks.
Uncover the Hidden Risk: Why Every Organization Needs a Voice Security Assessment (VSA)
Every day, cybersecurity leaders lose sleep over email phishing, ransomware, and endpoint vulnerabilities. But an equally dangerous threat pathway often goes unaddressed: the voice channel.
Frontline Defenders: Voice Engineers Are the New Cybersecurity Heroes
Voice Professionals are now responsible for protecting and defending the enterprise from the fastest-evolving form of cyber-threat: Voice-based attacks.
Voice Security Case Study 144
Major Retailer Eliminates Nearly 1,000 Daily Threat Calls with Mutare Voice Firewall
Securing the Voice Channel in the Public Sector: Understanding the Key Impact Zones
The voice channel is now one of the most actively exploited vectors in cyberattacks against the public sector. Once considered a trusted medium for constituent services, internal coordination, and emergency response, voice systems have become the front door for adversaries — and many agencies have left that door wide open.
Public Sector Critical Infrastructure, the Most Vulnerable Attack Surface
From 911 dispatch to unemployment claims, the phone remains a lifeline between constituents and government. And attackers have noticed.
3AM Ransomware’s Combo Attacks Just Met Their Match: The Voice Firewall
While a recent Dark Reading article raised valid concerns about the latest tactic of the 3AM ransomware group – combo attacks, it missed a critical development: these combo attacks can be effectively stopped by deploying a multi-layered voice firewall.
Voice Security Case Study 143
Defending contact center agents and customer accounts against an onslaught of criminal vishing attacks was reaching a crisis point.
Voice Security Case Study 142
A flood of malicious calls (social engineering, vishing, spoof calls, robocalls) drove call volumes beyond the brink, putting agents, service delivery, legitimate callers and CMS reimbursement at risk.
Voice Security Case Study 141
A large hospital system overwhelmed with spam, scam, robocalls and vishing attacks… Mutare to the rescue.
Webinar: Voice Security for Cisco
This 45-minute Webinar is all about protecting and defending your Cisco UC and CC infrastructure.
Webinar: Uncovering Your Organization’s Voice Security Risk
In this impactful 45-minute Webinar, we will review the actual results of 3 recent Voice Security Assessments.
2025 Cisco Live, San Diego, CA
Please join us in San Diego June 8-12 to connect with members of the Mutare Team in the Collaboration Village.
Voice Security for Cisco
Protection for: CUCM, CUBE, Webex Contact Center, Webex Calling
Real Use Case Voice Traffic Filter Energy – 140
This customer was experiencing a significant increase in disruptions and potential threats resulting from spam calls with spoofed numbers.
CRITICAL ALERT: DEA Warns Healthcare Workers of Impersonation Scam Targeting Doctors and Pharmacists
The DEA issued a stark warning for healthcare workers regarding the rapid growth of phone scams involving vishers impersonating DEA agents.
Webinar: Vishing Up 442% as AI Empowers Cyber Adversaries
Through this 45-minute Webinar / Demo, attendees will receive a foundational understanding of Vishing, it’s growth trajectory, and the impact on enterprise security.
Vishing 2025
Cybercriminals Use of AI Tools Have Made an Escalating Cyberthreat Much Worse
Real Use Case Voice Traffic Filter Finance – 139
This organization was experiencing an unacceptably large amount of spam phone calls, including robocalls, dead air calls, and detected nefarious scam callers.
Enterprise Connect 2025, Orlando, FL
Please join us in Orlando and connect with members of the Mutare Team, March 17th to 20th!
Voice Security in the Contact Center
In this 45-minute Webinar, our Voice Security experts will delve into trending voice-based threats, which often comprise up to 25% of inbound call traffic, and how you can stop them.
Real Use Case Voice Traffic Filter Finance – 138
Disruptive robocalls, spoofed calls and scam calls were ringing into employee lines, undermining service delivery for legitimate clients and exposing employees to potential threats.
Real Use Case Voice Traffic Filter Finance – 137
This organization was looking to stop unwanted spam, scam and robocalls that were impacting effective service delivery for contact center agents…
Real Use Case Voice Traffic Filter Legal – 136
High-value partners in this firm were experiencing a large number of unwanted and distracting robocalls, spoofed calls and scam calls that were undermining billable…
NY Regulators Sound Alarm Over AI-Enhanced Social Engineering Attacks
In a recent Industry Letter addressing statewide financial organizations and affiliates, the New York State Department of Financial Services (NY DFS) warns of the imminent threat posed by criminal agents utilizing the power of AI in their cyberattacks.
Real Use Case Voice Traffic Filter Finance – 135
Spam and scam calls had reached an intolerable level for this organization’s customer support, investment management professionals, and related staff…
Real Use Case Voice Traffic Filter Finance – 134
This organization was experiencing a high amount of distracting spam and scam call activity. These calls were affecting and inflicting potential fraud…
New Release: Mutare Voice August 2024 3.8
This release of Mutare Voice includes an all-new API for enhanced workflow automation and integration. Authorized API users can now manage all user configurations from a single API interface…
Real Use Case Voice Traffic Filter Healthcare – 132
Despite having a conventional voice filtering application in place, this healthcare system reported a growing problem with nuisance, spam and scam calls…
Higher Education, a Primary Target of Voice-Based Attacks
Higher Education is being targeted. Why? Because Educational Institutions create a ripe, irresistible prey for cybercriminals looking for big opportunities with limited resistance.
Cybersecurity Training: Understanding the Voice Threat Vector and How to Protect the Enterprise
In this Nov 13th Webinar, we will lift the curtain to dissect the top voice threats to the enterprise, providing attendees with insights into the tactics, methods and processes used to exploit the Voice channel.
Real Use Case Voice Traffic Filter Education – 133
This university was experiencing an inordinate amount of nuisance and malicious robocalls, unwanted solicitations and scam calls impacting faculty, staff and students…
Voice Security in Higher Education
In this webinar, we will cover terminology and principles of Voice Security with an examination of vulnerabilities and impacts specific to Higher Education in three key areas: Service Providers, Stakeholders & Risk Management & Security.
New Release: Mutare Voice Traffic Filter July 2024 3.7
We are proud to unveil our new release with Advancements to the default landing page and Call History Filterable by Timeframe.
Financial Institutions Bracing for Tsunami of Voice-Based Cyber Attacks
Protecting the enterprise telephone system from voice-based attacks may be the lynchpin in the battle against the growing wave of cyber-threats in the form of social engineering, vishing and ransomware. It is time to take Voice Security seriously.
Mutare Joins Talkdesk AppConnect Marketplace
Chicago, IL, August 20, 2024 – Mutare today announced the launch of Voice Traffic Filter on Talkdesk® AppConnect™, enabling businesses to seamlessly combine Voice Traffic Filter with their existing Talkdesk CX Cloud™ contact center platform, filtering out unwanted calls before they ring into the IVR or agent.
Real Use Case Voice Traffic Filter Finance – 131
This organization placed a high priority on customer support accessibility through voice calls but was concerned about the increasing impact unwanted nuisance and nefarious callers…
Voice Traffic Filter Demo & Overview Video
See our quick overview with live demo of the Mutare Voice Traffic Filter, an enterprise-grade call filtering application that applies five layers of data analysis and filtering technology to remove all forms of unwanted nuisance and nefarious calls!



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