Risk, Skydiving, Data & Secure Phone Calls
The first in a series of posts that attempts to make sense of the multi-dimensional role of risk in business as seen through the lens of the FAIR™ modeling system.
Contact Centers and the Impact of Nuisance and Nefarious Unwanted Voice Traffic
Still reeling from the effects of the Pandemic, Contact Centers are losing precious time, and money, while CSAT plummets and Cybersecurity Risk escalates.
Mutare Unveils New, Expanded Protection for Enterprise Voice Traffic
Mutare announces a significant evolutionary step that advances the capabilities of their flagship voice network-enhancing solution, Mutare Voice Traffic Filter.
CUSTOMER WEBINAR – VTF Evolution
Customer Webinar on January 12th! Introducing Mutare Voice Traffic Filter:
New Name, Greater Insights, Stronger Protection
PARTNER WEBINAR – VTF Evolution
Partner Webinar on January 13th! Introducing Mutare Voice Traffic Filter:
New Name, Greater Insights, Stronger Protection
Mutare Presenting at Southern California IAUG Chapter Meeting 12/7/21
Join us for a Southern California IAUG Chapter Meeting on December 7th, sponsored by Mutare!
Mutare Presenting at Houston IAUG Chapter Meeting 11/16/21
Join us for a Houston IAUG Chapter Meeting on November 16th, sponsored by Mutare!
New Release: Mutare Voice Spam Filter Oct 2021 3.3
Notable Updates: Rules Manager Expanded for Outbound Calls…
The Voice Channel Rises Again!
With the disrupting force of an international pandemic, organizations and employees alike have been forced to reevaluate how to communicate in an altered landscape.
Mutare Presenting at Ohio IAUG Chapter Meeting 9/28/21
Join us for a Ohio IAUG Chapter Meeting on September 28th, sponsored by Mutare!
Mutare Presenting at Missouri IAUG Chapter Meeting 10/20/21
Join us for a Missouri IAUG Chapter Meeting on October 20th, sponsored by Mutare!
Why Your Phone Company Doesn’t Block Unwanted Spam Calls to Your Enterprise
Voice spam can be defined as any unwanted, irrelevant, unsolicited, or inappropriate call or voicemail message and presents a uniquely frustrating problem for enterprises.
Mutare Presenting at Central New York IAUG Chapter Meeting 10/20/21
Join us for a Central New York Chapter Meeting on October 20th, sponsored by Mutare!
Modern Enterprise Voicemail Built for WFH, Virtual or, In Office
In this webinar you’ll learn about how the Mutare Voice Platform can enhance your voicemail solution. September 23rd at 1 PM ET
Best Practices for Hospital Robocall Protection
Mutare recently led a webinar for members of the AHA featuring key architects of the FCC’s Hospital Robocall Protection Group around actions healthcare organizations can take to protect themselves from the growing threat of robocalls.
Mutare Joins the Cloud Communications Alliance as Carrier Services Gain Momentum
Mutare, a leading innovator in enterprise communications, has joined the Cloud Communications Alliance (CCA) to help drive expansion for the company’s growing Carrier business unit…
Real Use Case – Voice Traffic Filter – Construction – 114
This is a real-life Use Case of a Mutare Customer in the construction, architecture, engineering & design
space, the high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
New Release: Mutare Voice Spam Filter Jun 2021 3.2
Notable Updates: Personal Blocklist, STIR/SHAKEN Integration, Rules Manager Updates…
Mutare Targets Growth Through Innovation, Adaptability, Data and the Power of Voice Communications
Mutare, a leading innovator in enterprise communications, has emerged from the Pandemic with exceptional sales momentum, a rejuvenated channel and an organizational conviction to drive market growth…
202X Visionary Review
In 1999, Mutare revolutionized enterprise voicemail, launching the first commercial application capable of delivering business system voicemail messages to employees through email.
New Release: Mutare Voice May 2021 3.1
Notable Updates, Auto Attendant Managers, Auto Attendant Recording Options, Digital MWI Telephone Device Management…
Mutare Speaking at Washington DC IAUG Event 6/16/21
IAUG CHAPTER MEETINGJune 16, 2021 | 10:30 AM ET Join Us as We Present at the Washington DC IAUG Chapter Meeting! Join us for a Washington D.C. Chapter Meeting, sponsored by Mutare! Hear the latest updates from IAUG, then learn about stopping robocalls, voice spam, and...
Banks & Insurance Companies in the Crosshairs
How Financial Institutions are being targeted by sophisticated cybercriminals who are taking advantage of economic upheaval with a powerful weapon…the telephone.
AHA Webinar – Robocall Protection Group 5/20/21
This webinar discusses the FCC’s Hospital Robocall Protection Group’s (HRPG) best practices for how to protect U.S. hospitals from robocall fraud.
Mutare Presenting at Minnesota IAUG Chapter Meeting 5/25/21
Join Us as We Present at the Minnesota IAUG Chapter Meeting May 25th at 11:30 am CT!
Mutare Presenting at New York IAUG Chapter Meeting 4/20/21
Join Us as We Present at the NYC IAUG Chapter Meeting April 20th at 9:30 am ET!
Deception on Campus: Voice Spam, an Escalating Risk for Faculty and Staff
When colleges and universities reopen their doors for on-campus learning this fall, it’s not just students who will be happy to greet their educators.
In the Battle for the Voice Network, Data is your most powerful weapon.
Mutare has built one of the greatest weapons of defense against the bad actors who have been targeting organizations with robocalls, spoof calls and vishing calls, known as the Mutare Voice Spam Filter.
Stop Robocalls, Voice Spam & Vishing at the Network Edge – Mar 2021
In this webinar you will learn the size and scale of the problem and how to identify the severity of unwanted calls in your voice network. March 4th | 1 PM ET
New Release: Mutare Voice Feb 2021 3.0
VERSION: 3.0, FEBRUARY, 2021, Notable Updates, Voice Message Retrieval from External Voice Systems, Redesigned User Profile Page
Logicom Announces the Availability of Voicemail Transcription Integration Services With Mutare
January 13, 2021, Logicom announced today the availability of voicemail transcription software integration efforts with Mutare, Inc.
Healthcare: Communications in Crisis
Every month, billions of robocalls are placed. In this article, we will examine just how harmful they can be to Healthcare Communications.
Real Use Case – Voice – Agriculture – 017
This is a real-life Use Case of a Mutare Customer in the agriculture space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Real Use Case – Voice Traffic Filter- Legal– 113
A real-life Use Case of a Customer in the legal space, summary of the scenario & business problems resolved with Mutare Voice Traffic Filter.
Real Use Case – Voice traffic Filter- Media– 112
This is a real-life Use Case of a Mutare Customer in the media space, the high-level summary of the scenario & business problems resolved with the Mutare Voice Traffic Filter solution.
Purple Sweet Potato Pie
Looking to add some color to your holiday dinner table? No matter what Thanksgiving looks like to you this year, try this easy and comforting purple sweet potato pie.
Mutare, Inc. Best-In-Class Voicemail Transcription Now Automated and Available for Cisco BroadWorks via Award-Winning odin API from Park Bench Solutions
Chicago, IL – November 18, 2020 – Mutare voicemail transcription is now available to Cisco BroadWorks providers, fully automated via the odin API from Park Bench Solutions.
Spam I am…I am Spam – Understanding the history & connection of Email Spam & Voice Spam
This article examines the roots of spam and also examines the shift of digital spam and related scam activity from email spam to voice.
Real Use Case – Voice – Healthcare– 020
This is a real-life Use Case of a Mutare Customer in the healthcare space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Stop Robocalls, Voice Spam & Vishing at the Network Edge – Dec 2020
In this webinar you will learn the size and scale of the problem and how to identify the severity of unwanted calls in your voice network. December 17th | 1 PM ET
Cisco WebexONE 2020
Please join us on December 8th and 9th at Cisco WebexONE!
Real Use Case – Voice – Technology – 019
This is a real-life Use Case of a Mutare Customer in the technology space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Mutare Presenting at Arizona IAUG Chapter Meeting 11/10/20
Join Us as We Present at the Arizona IAUG Chapter Meeting November 10th at 10 am MT!
Virtual Partner Workshop: Mutare Voice Spam Filter
In this Invitation-Only, Partner Workshop on Dec 3rd, you will learn how to drive new business with one of the hottest technology solutions in the market, Mutare Voice Spam Filter.
Robocalls & Politics: A Dangerous Combination for Enterprise Voice Networks
In this article we examine the impact of Political Robocalls, and how some organizations are defending their voice networks from it.
Real Use Case – Voice Traffic Filter- Healthcare – 111
This is a real-life Use Case of a Mutare Customer in the healthcare space, the high-level summary of the scenario and business problems resolved with the Mutare Voice Traffic Filter solution.
Mutare Presenting at Chicago IAUG Chapter Meeting 10/22/20
Join Us as We Present at the Chicago IAUG Chapter Meeting October 22nd at 10 am CT!
New Release: Mutare Voice Sept 2020 2.0
VERSION: 2.0, SEPTEMBER, 2020, Notable Updates, Addition of Phone Message Retrieval, Message Waiting Indicator (MWI) Support
New Release: Mutare Voice Spam Filter Sept 2020 2.0
VERSION: 2.0, SEPTEMBER, 2020 Notable Updates: Call Filtering by Called Number, Create Exact Match Rule from Call History
Stop Robocalls and Spam Calls with Mutare’s Innovative Voice Spam Filter Solution for Business
Chicago, IL – September 17, 2020 – Mutare, Inc. (Mutare) has launched a major offensive to remove robocalls and spam calls from enterprise voice networks.
Real Use Case – Voice – Financial Services – Insurance – 018
This is a real-life Use Case of a Mutare Customer in the Insurance space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Stop Robocalls, Voice Spam & Vishing at the Network Edge
In this webinar you will learn the size and scale of the problem and how to identify the severity of unwanted calls in your voice network. October 8th | 1 PM ET
Real Use Case – Voice – Financial Services – Insurance – 011
This is a real-life Use Case of a Mutare Customer in the Insurance space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Release Notes: Mutare Text, August 2020, 4.6.0
Notable Updates: Reach – Addition of New Campaigns Outreach Feature, Increased Throughput of Phone Call and SMS Sending and more
Is Your Enterprise Voice Traffic a Roadway for Scammers?
by Chuck French on Aug 5, 2020
Enterprise Voice Traffic Analysis and Voice Spam Filter solutions can help you regain control over the security and integrity of their voice networks …..
Remote Workforce: Management Keys To Achieve Performance Excellence
by Chuck French on July 29, 2020
Tips to help you manage your remote workforce, reduce stress, and maximize the productivity-enhancing, unifying benefits of the new normal. …..
The Rise of Digital Transformation & Impact on Collaboration Technologies
by Chuck French on July 22, 2020
Examine the impact of digital transformation on enterprise collaboration technologies and how to safely bring SMS text into your …..
Advancements in our Communication Technology Drives New Ways to Work
by Chuck French on July 15, 2020
Advancements in communication tech has transformed the way people work. Learn tips on creating an effective device management policy for …..
A Changing Perspective: Telecommuting to Remote Offices
by Chuck French on July 8, 2020
As business adapts to remote offices, so, too must attitudes about the virtual office. Like it or not, working from home on a global scale is here to stay…..
Real Use Case – Voice – Healthcare – 012
This is a real-life Use Case of a Mutare Customer in the healthcare space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
Work from Home – the New Normal
by Chuck French on June 24, 2020
This article provides an in-depth look at the hard impact and future implications of working from home for business operations nationwide resulting from…..
Real Use Case – Voice – Healthcare – 031
This is a real-life Use Case of a Mutare Customer in the healthcare space, the high-level summary of the scenario and business problems resolved with the Mutare Voice solution.
![[Partner Webinar] Understanding Market Trends to Drive Opportunities & Pipeline](https://www.mutare.com/wp-content/uploads/2020/05/event_hero-400x250.png)
[Partner Webinar] Understanding Market Trends to Drive Opportunities & Pipeline
June 24, 2020
Please join us for this Virtual Partner Event, where you will learn how our collaboration solutions…
Release Notes: Mutare Voice Spam Filter May 2020 1.9.3
Notable Updates: New Filtering Activity Dashboard, Productivity Boost Calculator, Expanded Call History Report Data
Release Notes: Mutare Voice May 2020 1.9.3
Notable Updates: User Interface Improvement (profile page), Personal Announcements / Quick Action, Delegates, Spam Filter Dashboard
Spoof-Proofing the Enterprise Voice Network
by Chuck French on April 28, 2020
If you use a telephone, there’s high probability you’ve been spoofed – that is, received a spoof call from a phone number that looks similar to your area…
TRACED Act, STIR/SHAKEN – Will Businesses See Benefits of Anti-Phone Spam Measures?
by Chuck French on April 17, 2020
In December 2019, Senate passed the TRACED Act (Telephone Robocall Abuse Criminal…
Cisco Connect | Charlotte, NC
March 12, 2020
Visit with Andrew Reynolds, VP of Sales, Brandi Hardman, National…
Cisco Connect | Raleigh, NC
March 3, 2020
Visit with Andrew Reynolds, VP of Sales, Brandi Hardman…
Avaya ENGAGE 2020 | Phoenix, AZ
Avaya ENGAGE 2020 | Phoenix, AZ
February 2-5, 2020
LegalWeek 2020 | New York, NY
February 4-6, 2020
Stop by and visit with Mutare at booth 329, in Rhinelander Hall.
Alabama GMIS 2020 Winter Conference | Huntsville, AL
February 9-12, 2020
Visit with Andrew Biggs, SMB Director and Janna Minjarez, Central Regional Manager to learn…
Stop Robocalls in Healthcare with Mutare Voice Spam Filter
February 4, 2020 | 10 AM CT
Doctors, administrators and other hospital staff are struggling with a growing…
Stop Robocalls in Healthcare with Mutare Voice Spam Filter
Released on 12.30.19
Doctors, administrators and other hospital staff are struggling with a growing deluge of robocalls…
Suspected Act of Terrorism Puts Mutare Text to the Test
Released on 12.16.19
Interactive Health, a Schaumburg, Illinois-based provider of personalized workplace health…
Eliminating Robocalls and Voice Spam in Higher Education
Released on 12.4.19
Voice spam, including robocalls, abusive callers, scam calls, and annoying sales calls, cause…
Government Actions Unlikely to Stop Robocalls to Businesses
By Richard Quattrocchi on 11/18/19
Over the past year, voice spam calls, particularly robocalls, have received a great deal of…
Robocalls and Voice Spam are Harming Your Business: Mutare Can Fix That.
Released on 11.12.19
Voice spam including robocalls, abusive callers, scam calls, and annoying sales…
M. Sean Blair Named President of Mutare, Inc.
Released on 11.5.19
Mutare, Inc., a leader in voice and text messaging solutions, announced today that M. Sean Blair has…
Eliminate Robocalls and Voice Spam in Banking and Financial Services
Released on 10.17.19
Did you know that half (50%) of all calls made in 2019 will be robocalls? Although applications that…
Stop Robocalls in Law Firms with the Mutare Voice Spam Filter
Released on 9.19.19
Law firms are no exception to the onslaught of robocalls and voice spam that impact productivity…
Stop Robocalls and Voice Spam in Healthcare with Mutare Voice Spam Filter
Released on 8.29.19
Doctors, administrators and other hospital staff are struggling with a growing deluge of…
Mutare Webinar Series – Mutare Text Messaging and Notification Platform
Released on 7.24.19
Mutare Text™ is an easy to use, all-in-one messaging and notification platform that enables…
Mutare and Nomorobo Race to Counter the Robocall Plague – Podcast with Telecom Reseller
Released on 7.8.19
Nomorobo and Mutare have partnered together to fight robocalls and voice spam to the enterprise.
Mutare Webinar Series – Defend against Robocalls and Voice Spam with Mutare Voice Spam Filter
Released on 7.1.19
Did you know that half (50%) of all calls made in 2019 will be robocalls? Although companies have…
Mutare and Nomorobo Offer Solution to Fight Robocalls to Businesses
Released on 6.26.19
Today, Mutare, Inc. and Nomorobo announce the first viable solution to battle robocalls and voice spam…
Mutare Unveils Mutare Voice Spam Filter at Cisco Live
Released on 6.12.19
Mutare unveils the Mutare Voice™ Spam Filter this week at Cisco Live. Half of all calls to business…
Mutare Webinar Series – Call Completion Solution with Spam Filter
Released on 5.8.19
Mutare Voice is a next generation call completion solution that transforms voice messaging into a…
The Power of Partnership
by Chuck French on 5/13/19
One of the guiding principles at Mutare is developing deep and long-term partnerships with…
Mutare Webinar Series – Uncover the Hidden Value in Customer Conversations with Mutare Insights
Released on 4.17.19
Mutare Insights uses speech and text analytics to provide…
Speech Analytics – Finding Hidden Value Beyond Words
By Roger Northrop on 3/11/19
Mutare CTO Roger Northrop discusses the importance of speech analytics for improving organizational…
Mutare Launches Refreshed Brand at Avaya Engage
Released on 1.21.19
Mutare refreshed its logo and other brand elements to better align with the company’s strategic…
When Robots Attack – An Enterprise Spam Call Defense Strategy
Written by Richard Quattrocchi on 1/14/19
Robocalls are not just for your cell phone anymore and are targeting your enterprise…
Mutare Means Change
by Chuck French on 1.13.19
I joined Mutare about a year ago. There were a lot of draws to joining the firm, but I couldn’t help…
SAM “Makes a Huge Difference” for Staff at National Business Institute
Released on 4.23.18
I was at a conference where Mutare was promoting SAM as a superior alternative…
Mutare Adds Business Development Executive to Leadership Team
Released on 2.27.18
Chuck French, former Chief Strategy Officer for Uniphy Health, has joined Mutare in the position of…